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Trusted, Transparent Guest Reviews

Feefo awards are based purely on real customer feedback. Excellence in customer service is not just a goal at GET, it is our daily commitment. These awards represent the ultimate vote of confidence from our guests, and we are incredibly grateful for their trust and feedback.

The GET Team has earned the Feefo Gold Trusted Service Award for ten consecutive years, reflecting consistently high guest ratings of 4.5 or above.

The GET Team has earned the Feefo Gold Trusted Service Award for ten consecutive years, reflecting consistently high guest ratings of 4.5 or above.

Your GET Team of Travel Specialists has earned the Feefo Platinum Trusted Service Award for the past six years, a prestigious recognition given to businesses that consistently maintain Gold-level service ratings year after year.

Your GET Team of Travel Specialists has earned the Feefo Platinum Trusted Service Award for the past six years, a prestigious recognition given to businesses that consistently maintain Gold-level service ratings year after year.

In 2024, the GET Team was proud to be among Feefo’s inaugural recipients of the 10 Years of Excellence Award, recognizing a full decade of consistent service performance and exceptional guest experiences.

In 2024, the GET Team was proud to be among Feefo’s inaugural recipients of the 10 Years of Excellence Award, recognizing a full decade of consistent service performance and exceptional guest experiences.

Secrets of Greece including Corfu
Trusted Customer
Review date: Sunday, June 7, 2026
Vacation
I absolutely loved Anna, our guide. She was. Rey informative and personable. Loved our driver Panos too. He was awesome. We saw many sights and it was very organized. Can't wait to travel again.
Response from Grand European Travel:
Thank you for booking with GET and for sharing your feedback. We are pleased to hear that you enjoyed your experience and that the Travel Director was informative and personable throughout your journey. It is also great to know that the Coach Driver helped ensure smooth and comfortable travel. We are glad the itinerary was well organised and that you were able to see so many sights along the way. Thank you again for your kind comments, and we look forward to welcoming you on another trip in the future.
Monday, June 8, 2026
Glorious Switzerland
Gerard Guillorn
Review date: Sunday, June 7, 2026
Service
Rob did a great job explaining things and helping us to coordinate everything, in fact, we used him again for our upcoming Country Roads of France tour in 2027.
Vacation
We thoroughly enjoyed the Glorious Switzerland tour! It quickly became evident that Matt is not only very good at his job, he really enjoys it! And he has great relationships with the folks with whom we ate and visited. From the beginning, Matt was accessible via WhatsApp, which made it easy to communicate. He did a great job of providing daily communcation and seating arrangements via WhatsApp (a first for me, which I really like a lot!). Carol and Kathy are vegetarians, and Matt made sure that they had the right meals. He provided facts, anecdotes and stories that made the tour come to life. Chris was a great driver - he did a tremendous job on those tight Swiss roads and made sure that we were comfortable all the time. He was friendly but all about getting us from point a to b to c safely. The time in Zermatt was tremendous, and the weather totally cooperated. The views were amazing! Lake Maggiorre and Lugano were beautiful and St. Moritz was also. Taking the trains into the Alps was fun and the sights were great. Going to Lichtenstein was fun (as quick as it was) and Lucerne is one of my favorite cities in Europe, so I really enjoyed that. We have recommended the tour to others and told them if they got Matt and Chris, they would have a fantastic time.
Response from Grand European Travel:
Thank you for booking with GET and for sharing such detailed feedback. We are pleased to hear that you thoroughly enjoyed the Glorious Switzerland tour and that the Travel Director provided excellent communication, organisation, and thoughtful care throughout your journey. It is also great to know that the Coach Driver ensured safe and comfortable travel through the Swiss routes. We are glad the itinerary highlights, including Zermatt, Lake Maggiore, Lugano, St. Moritz, and Lucerne, left such a strong impression, and that the overall experience felt well coordinated and enjoyable from start to finish. Thank you again for your recommendation and for choosing to travel with GET. We look forward to welcoming you on your future Country Roads of France journey.
Monday, June 8, 2026
Five Epic National Parks
Trusted Customer
Review date: Sunday, June 7, 2026
Service
The travel specialist booked what we requested.
Vacation
I loved seeing the National Parks and the convenience of having the tour well planned and organized.
Response from Grand European Travel:
Thank you for booking with GET and for sharing your feedback. We are pleased to hear that your Travel Specialist arranged exactly what you requested and that you enjoyed visiting the National Parks. It is also good to know that the well planned and organised itinerary provided convenience and allowed you to focus on the experience. We appreciate your comments and hope to welcome you on another trip in the future.
Monday, June 8, 2026
Greek Island Hopper
Trusted Customer
Review date: Sunday, June 7, 2026
Service
My travel specialist was good, but I would have liked her to reach out to me after I booked. I had questions and couldn't remember her name to speak directly to her.
Vacation
We had to find our own way to the hotel. At least give advice on how to do that. I didn't like that two of our three included dinners were at the hotel. Our tour guide was fabulous. We loved the islands. Our hotel in Santorini was fine, but we never had hot water. Our hotel in Mykonos was wonderful. Carrying our suitcases up the ferry was difficult, but necessary I guess. The ferry ride was comfortable. All in all it was a very nice trip.
Response from Grand European Travel:
Thank you for booking with GET and for sharing your feedback. We are pleased to hear that you enjoyed your tour overall, especially the islands, the ferry journey, and that your Travel Director provided a fabulous experience throughout. We are sorry to hear that some aspects of the arrangements did not meet your expectations, including the lack of follow up after booking, limited guidance on transfers to the hotel, and your experience with the included dining arrangements. We also regret the issues you encountered with hot water in Santorini and the challenges with luggage handling on the ferry. Your comments are important and will be shared with the relevant teams for review. Thank you again for your feedback, and we hope to welcome you on another GET journey in the future.
Monday, June 8, 2026
Best of Portugal
Trusted Customer
Review date: Sunday, June 7, 2026
Service
GET was there every step of the way and always answered my questions quickly while also offering sage advice.
Vacation
What a fabulous trip! The Best of Portugal tour incorporated so many wonderful sights and experiences! Our tour director Pascal was excellent and made our tour that much more enjoyable. He is what all tour directors should strive to be!
Response from Grand European Travel:
Thank you for booking with GET and for sharing your feedback. We are pleased to hear that you felt well supported throughout your journey and that your Travel Director provided excellent guidance and enhanced your experience. It is also great to know that you enjoyed the Best of Portugal tour and the range of sights and experiences included in the itinerary. We appreciate your kind comments and are glad the trip was such a positive one for you. Thank you again for your feedback, and we hope to welcome you on another GET journey in the future.
Monday, June 8, 2026
Britain and Ireland Highlights
Trusted Customer
Review date: Sunday, June 7, 2026
Service
Mike Morales was superb in making the arrangements for my group of four.. we used him last year for our Spain/Portugal trip and requested him for this trip. He was extremely pleasant and helpful. He offered great suggestions and he responded to emails promotly.
Vacation
The TD was very nice, fun, and accommodating. We covered a lot of ground which didn’t often allow us much time to explore a town or city that we were visiting. The local specialists were very good too. I enjoyed all of the Optional Experiences. I did not like the Novotel in Glasgow and I didn’t like them on my Spain/Portugal trip last year. The rest of the hotels were nice. I could have done without the Waterford factory tour but enjoyed all the other things we saw. It was an enjoyable trip overall. I would suggest that the TD wait until everyone disembarked from the bus before she began her tours. It would have helped to keep the group from scrambling to catch up and keep together. I’m already looking forward to my next Trafalgar vacation.
Response from Grand European Travel:
Thank you for booking with GET and for sharing your feedback. We are pleased to hear that your Travel Specialist provided excellent support with your arrangements, offering helpful suggestions and prompt communication, and that your Travel Director was engaging, fun, and accommodating throughout your journey. It is also good to know that you enjoyed the Optional Experiences and the services provided by the local specialists. We appreciate your comments regarding the pace of the itinerary, as well as your feedback on specific hotels and the Waterford experience. Your suggestion about ensuring the group is fully together before starting tours is also very helpful and will be shared with the relevant teams for review. Thank you again for your feedback and continued trust in GET. We look forward to welcoming you on your next journey.
Monday, June 8, 2026
Spectacular Scandinavia and its Fjords
Trusted Customer
Review date: Sunday, June 7, 2026
Service
Very easy. Great communication.
Vacation
This was the best of our three Insight Vacations. We enjoyed every moment. The spectacular scenery, the history and culture were all highlighted in the three countries. Danny was a fabulous tour director who entertained us as well as educated us. He was incredibly respectful and responsive to a rather diverse group of travelers. We would choose to travel with him again if we could. The pace was busy but Danny made sure we had some quiet time too. We would definitely recommend this trip!
Response from Grand European Travel:
Thank you for booking with GET and for sharing your feedback. We are pleased to hear that you found the booking process easy and communication clear, and that this was your best Insight Vacations experience so far. It is also great to know that you enjoyed the spectacular scenery, history, and culture across all three countries, and that your Travel Director provided such engaging, respectful, and attentive service throughout. We are glad they helped balance a busy itinerary with moments of rest and reflection. Thank you again for your recommendation, and we hope to welcome you on another GET journey in the future.
Monday, June 8, 2026
Valerie Owens
Review date: Sunday, June 7, 2026
Service
great communication and pre-trip information
Vacation
Did it all, saw it all, efficiently. Great tour director. Wonderful experience.
Response from Grand European Travel:
Thank you for booking with GET and for sharing your feedback. We are pleased to hear that you found the communication and pre-trip information clear and helpful, and that your Travel Director provided a great level of service throughout your journey. It is also good to know that the itinerary was efficient and allowed you to see and experience so much during your trip. We appreciate your kind comments and hope to welcome you on another GET journey in the future.
Monday, June 8, 2026
Balkan Adventure
Brian Kidwell
Review date: Saturday, June 6, 2026
Service
We always use GET they do a great job
Vacation
Was a outstanding adventure Jarad our tour guide was fantastic
Response from Grand European Travel:
Thank you for booking with GET and for your continued trust in us. We are pleased to hear that you had an outstanding adventure and that your Travel Director provided such a fantastic experience throughout your journey. We appreciate your kind feedback and your loyalty, and we hope to welcome you on another GET trip in the future.
Monday, June 8, 2026
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