Passports and Visas
All passengers require a machine-readable passport valid for six months beyond the conclusion of their trip, with appropriate visas. You should carry your passport with you at all times to ensure against its loss or theft in hotels. Check with the Austrian Consulate to determine if any visas are needed. Securing required documents is the responsibility of the traveler. This information is a guide only and it is essential that you check all current passport and visa rules with your travel agent before departure.

Currency
Austria uses the euro. There are eight coins in denominations of 1, 2, 5, 10, 20 and 50 cents and 1 and 2 euros. Notes are issued in 5, 10, 20, 50, 100, 200 and 500 euros. You can change US dollars at banks and currency exchange agencies for the best rates, hotels and some shops can also change them for you, but the rate will likely be much higher. ATMs are also an efficient way to get money in the local currency.

Voltage
Austria has 230 V at 50 Hz, with a type F socket. America's electrical currents are 120 V at 60 Hz, with a type A or B socket, so you'll need a converter and an adapter.

Internet Access
Wireless and wired Internet access is widely available in major cities throughout Austria. Many of the hotels we use offer this service free or at a small charge. There are also Internet cafés in main cities that allow you access, usually for a small charge.

Phones
Phoning home from another country can be expensive. All hotels will add a service charge to the cost of any phone calls you make from your room. This charge can be very high. It is always cheaper for you to use public telephones (payphones) if your cell phone is not set for international calls. Your Travel Director can explain how to dial internationally if you are unsure.

Shopping
Shops are generally open from 8:00-6:00, Monday-Friday and on Saturdays from 12:00-5:00. In some smaller towns they may close for an hour or two over lunch. Larger stores and shops in tourist areas are frequently open longer hours Monday through Saturday, and are also open on Sundays.
You'll find a variety to items to choose from, including glassware, winter sports equipment, Swarovski crystal, chocolates, Mozart balls, Sacher-Torte, wine and coffee.

Tipping
We suggest the following tipping rates: Taxis 10-15% of the fare on the meter, Restaurants and bars usually add a service charge of 10-15% of the total bill, but it is customary to leave about 5% more for good service.

Transportation
For travel within cities, depending on your destination, you'll find a mix of metro, bus, light rail and tram services. There are also taxis.
In Vienna, you can purchase a Vienna Card for 72 hours of unlimited travel by underground, bus and tram for four days.
To travel between cities, try the Rail Europe system or motorcoach.

Dress
Generally, casual jeans or slacks, shirts, sweaters, a jacket and comfortable walking shoes are all you'll need. If you plan on an evening at a nicer venue, dressier clothes may be called for. If you are traveling in the spring or autumn, you might want to bring a warmer jacket or coat in case the weather is cold.

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