Career Opportunities with
Grand European Travel

Italy Rome Postcards

Customer Service Representative (Full & Part-time)

Grand European Travel is looking for enthusiastic team members who love to learn about (and talk about) international vacations!

If you wake up every morning with the desire to journey farther and share your love of travel with others, we would like to welcome you on board and join our happy team as a Reservation Agent and begin your career in travel.

TO APPLY:

Click the link below to email us; please attach your resume and cover letter as pdf to the email.

$500 Sign-on Bonus once you reach 90 days!

THIS ROLE INVOLVES:

  • Sales: Answering incoming calls, chats, and emails from interested, qualified travel intenders and matching the right product to every client based on their travel needs and style.  Never any cold calling. Participate in promotional sales initiatives throughout the year for additional incentives in addition to standard commission.
  • Customer Service: Leading every interaction through a service lens, building, and developing relationships with new and repeat guests, travel partners, and your team.
  • Collaboration: Partnering with your manager and teammates to meet your individual goals and contribute to the overall sales goals for company.
  • Problem Solving: Identifying and resolving issues that may be raised by a client with the support of your supervisor and team.
  • Education: A quest for knowledge to understand the brands you represent and the locations we travel to.

BENEFITS & PERKS:

  • Starting at $19 per hour plus commission on every sale
  • Travel Benefits after 1 year of service, with free annual credits starting at $1,250 and increasing with tenure
  • Supportive, fun, and friendly team environment
  • Fantastic benefits include health, vision, dental, Employee Assistance Program (EAP) + 401k
  • Volunteer Days (2 per year)
  • Employee referral incentives
  • Professional development for all employees
  • Opportunity to learn all aspects of the travel industry
  • Generous travel discounts for employees, friends, and family members
  • Generous Paid Time Off

MUST HAVES:

  • Reliable: Show up on time as scheduled and be a valuable member of the team
  • Schedule: Availability to work any shift during business hours including weekends (if needed) Current business hours are M-F 7 am-5 pm
  • Flexible: Ability to work overtime if needed

Vaccine Mandate

All newly hired employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after the last dose) and, if hired, present proof of vaccination before the start date.

Candidates may request accommodation due to disability, sincerely held religious belief, or exception required under applicable law.

Grand European Travel is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state, or local laws or ordinances.

TO APPLY:

Click the link below to email us; please attach your resume and cover letter as pdf to the email.