Trusted, Transparent Guest Reviews

Feefo awards are based purely on real customer feedback. Excellence in customer service is not just a goal at GET, it is our daily commitment. These awards represent the ultimate vote of confidence from our guests, and we are incredibly grateful for their trust and feedback.

The GET Team has earned the Feefo Gold Trusted Service Award for ten consecutive years, reflecting consistently high guest ratings of 4.5 or above.

Your GET Team of Travel Specialists has earned the Feefo Platinum Trusted Service Award for the past six years, a prestigious recognition given to businesses that consistently maintain Gold-level service ratings year after year.

In 2024, the GET Team was proud to be among Feefo’s inaugural recipients of the 10 Years of Excellence Award, recognizing a full decade of consistent service performance and exceptional guest experiences.

Highlights of Scandinavia

Trusted Customer

Review date: Tuesday, June 30, 2026

Service

Vacation

The hotels were not great. Very basic and in out of the way places. The tour director said a few rude comments. The scenery was beautiful.

Best of Germany

Trusted Customer

Review date: Tuesday, June 30, 2026

Service

Grand European travel takes all the worry out of searching for a trip and booking one

Vacation

Even though it was hot, the trip was very educational and worthwhile the third Director. Maggie was excellent.

National Park Wonders

Trusted Customer

Review date: Monday, June 29, 2026

Vacation

Working with each and every booking agent was so easy and comfortable. Any concerns they helped calm my anxieties. As far as the trip I would recommend this to anyone. Our tour director, *Personal information removed by Feefo* was extremely knowledgeable and a great joy to be with and our bus driver *Personal information removed by Feefo* made everyone feel safe and comfortable. We were also fortunate to travel with a great group of people.

Response from Grand European Travel:

Thank you for booking with GET and for sharing your feedback. We are pleased to read that you found working with our booking agents easy and reassuring, and that they were able to help ease any concerns. It is also good to read that you would recommend the trip and had an enjoyable overall experience. We are glad the journey was enhanced by a knowledgeable Travel Director and a Coach Driver who helped you feel safe and comfortable, as well as by the company of fellow travellers. Your comments are appreciated and will be shared with the team.

Monday, June 29, 2026

Best of Scotland

Isaac McKee

Review date: Monday, June 29, 2026

Vacation

It was a fun trip with a great tour director and good locations. I felt like I saw a decent chunk of Scotland during my vacation.

Response from Grand European Travel:

Thank you for booking with GET and for taking the time to share your feedback. We are pleased to read that you had an enjoyable trip and that the itinerary gave you the opportunity to experience a good variety of Scotland. It is especially rewarding to read your kind comments about the Travel Director, and we will be sure to share your feedback with them. Thank you again for your support. We hope to welcome you on another GET journey in the future.

Tuesday, June 30, 2026

Best of Holland Belgium and Luxembourg

Trusted Customer

Review date: Monday, June 29, 2026

Service

Travel specialist made the whole booking process simple.

Vacation

Extremely enjoyable vacation! Had the opportunity to visit a great deal of interesting sites. The travel director and driver were outstanding.

Response from Grand European Travel:

Thank you for booking with GET and for sharing your feedback. We are pleased to read that the booking process was simple and that you had such an enjoyable vacation with the opportunity to visit many interesting sites. It is also good to read that the Travel Director and Coach Driver were outstanding and contributed positively to your experience. Your comments are appreciated and will be shared with the team.

Monday, June 29, 2026

Greek Island Hopper

Trusted Customer

Review date: Sunday, June 28, 2026

Service

No difficulty

Vacation

Loved it Well organized Nice accommodation

Response from Grand European Travel:

Thank you for booking with GET and for sharing your feedback. We are pleased to read that you had no difficulties and found the experience well organised with good accommodation. It is encouraging to know the arrangements met your expectations and contributed to an enjoyable journey. We hope to welcome you again in the future.

Monday, June 29, 2026

Highlights of Ireland and Scotland

Carol Mahoney

Review date: Sunday, June 28, 2026

Service

GET reps are good at booking; however, not so helpful for any follow up questions.

Vacation

Response from Grand European Travel:

Thank you for booking with GET and for sharing your feedback. We are sorry to read that you did not find the follow up support as helpful as expected. Your comments regarding the assistance provided after booking are appreciated and will be taken into consideration as we continue to improve our service. We always aim to ensure guests feel well supported throughout their journey. We are grateful for your feedback and hope to have the opportunity to better assist you in the future.

Monday, June 29, 2026

European Traveler

Trusted Customer

Review date: Saturday, June 27, 2026

Service

Vacation

It was a wonderful way to get started on European vacations.

Response from Grand European Travel:

Thank you for booking with GET and for sharing your feedback. We are pleased to read that your experience was a positive way to begin your European vacations. We look forward to welcoming you again in the future.

Monday, June 29, 2026

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