Our reviews are 100% genuine - unedited, un-curated, and independently managed by Feefo, a global ratings and reviews provider. Feefo Award's are decided based on the ratings they receive from their customers.
Winners of the Platinum Service Award have received a Gold Badge for three years running (our Team has won a Platinum Service Award for 6 years in a row!)
In 2024, we were the first ever winners of the Trusted Service Award, 10 Years of Excellence. This exclusive award recognizes our consistent service performance, customer interaction and engagement for an entire decade
Enchanting Christmas & New Year's Cruise (PAS-BUD) 25
Trusted Customer
Review date:
Friday, January 9, 2026
Brian Kidwell
They were a big help in getting our luggage to us
Out side major luggage delay our vacation was outstanding it was extra special to us becuase we were celebrating our 40th anniversary. From our tour host to the bus and every thing we totally enjoyed it
Review date:
Tuesday, January 6, 2026
Response from Grand European Travel:
Thank you so much for sharing your wonderful experience. We’re delighted to hear that you had an outstanding holiday in Italy, especially while celebrating such a special occasion as your 40th anniversary. We apologise again for the luggage delay, but we’re glad our team could assist in resolving it for you. It’s fantastic to know you enjoyed every part of your journey, from your Travel Director to the comfort of the coach. We truly appreciate your kind words and look forward to welcoming you on another memorable adventure soon.
Wednesday, January 7, 2026
Irwin Berg
All good; we had to wait about 9 hours before the first room was ready, but after that all was perfectly on schedule.
*Personal information removed by Feefo*, tour guide, was excellent; providing historical details or guides and making everything run smooth from beginning to end. Food and accommodations were good. Sites were excellent and transportation allowing access was excellent. Well planned and controlled tour. My only issue was that the optional pay dinners were disappointing. The price was high about $100 per and the quality and preparation of the food were cafeteria style. I had a dinner with friends my last day in Paris, excellent, well prepared and half the price. I wanted to participate in these events but felt I paid a price for my allegiance to the program. I could have done better by eating at the hotel of going out on my own. all, in all, I was most happy with everything, and I would go again and or recommend to others.
Review date:
Friday, December 19, 2025
Response from Grand European Travel:
Thank you for sharing your detailed feedback. We are pleased to hear that the tour was well organised and that the Travel Director’s professionalism and historical insights enhanced your experience. It is also encouraging to know that the sites, transportation, and overall planning met your expectations.
We appreciate your constructive comments regarding the optional dinners and their value compared to local alternatives. Your observations will be carefully reviewed to ensure greater quality and satisfaction in future offerings.
Thank you once again for your recommendation, and we look forward to welcoming you back.
Tuesday, December 23, 2025
Best of Egypt
Trusted Customer
Review date:
Friday, December 26, 2025
Response from Grand European Travel:
Thank you very much for your wonderful feedback. We are delighted to hear that you and your friend had such a smooth and enjoyable experience booking with the Travel Agent. It’s great to know that the Travel Agent ensured all the arrangements were taken care of and that everything went seamlessly throughout your journey.
We are especially pleased to hear your kind words about the Travel Director. We will pass on your compliments to him. He will be thrilled to know his efforts made your tour even more memorable.
Thank you for your strong recommendation. We look forward to welcoming you on another tour in the future.
Tuesday, January 6, 2026
Wonders of Turkey
Shengbai Zhang
Review date:
Monday, January 5, 2026
Response from Grand European Travel:
Thank you so much for your lovely review. We’re delighted to hear that you had such a wonderful experience and that your holiday with us ranks among your very best. We hope to welcome you back again soon.
Tuesday, January 6, 2026
London and Paris Explorer
Robert Zucker
Review date:
Saturday, January 3, 2026
Response from Grand European Travel:
Thank you very much for your kind words. We are delighted to hear that you enjoyed your experience and that we were able to assist you throughout your journey. It was a pleasure having you on the tour, and we hope to welcome you on another adventure in the future.
Tuesday, January 6, 2026
Best of Portugal
Trusted Customer
Review date:
Monday, December 22, 2025
Response from Grand European Travel:
Thank you for your feedback. We are delighted to hear that you enjoyed the destinations and found the Travel Director and Local Specialists both helpful and informative in sharing insights about each location.
Your comments are greatly appreciated, and we look forward to welcoming you on another journey soon.
Tuesday, December 23, 2025
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