Trusted, Transparent Guest Reviews

Feefo awards are based purely on real customer feedback. Excellence in customer service is not just a goal at GET, it is our daily commitment. These awards represent the ultimate vote of confidence from our guests, and we are incredibly grateful for their trust and feedback.

The GET Team has earned the Feefo Gold Trusted Service Award for ten consecutive years, reflecting consistently high guest ratings of 4.5 or above.

Your GET Team of Travel Specialists has earned the Feefo Platinum Trusted Service Award for the past six years, a prestigious recognition given to businesses that consistently maintain Gold-level service ratings year after year.

In 2024, the GET Team was proud to be among Feefo’s inaugural recipients of the 10 Years of Excellence Award, recognizing a full decade of consistent service performance and exceptional guest experiences.

Best of Switzerland

Trusted Customer

Review date: Sunday, May 31, 2026

Service

In booking the trip at the beginning I was very happy with the service all the way throughInth

Vacation

I've been a lot of trips and this one was another good one. The weather turned out great as I'm a photo nut and you need great weather. I was a bit iffy about a bus trip as you really don't get a lot of good pictures riding on a bus. I loved the country and glad I went but there was a lot of walking and long bus rides many I think of the high and windy roads

Costa Rica Nature Adventure end Liberia

Christine Paolucci

Review date: Sunday, May 31, 2026

Vacation

This is my favorite trip ive taken with Trafalgar. The Destination Latin America team was meticulous in their attention to detail and support of their tour group. They were knowledgeable and friendly and made sure everyone had a great experience.

Highlights of Eastern Europe

Linda Griffin

Review date: Sunday, May 31, 2026

Service

I wasn't sure about booking this trip, but the agent was very understanding and patient while I decided what to do. The only problem was I wanted to come to Vienna early since the trip did not include seeing much of Vienna. I thought I would get a good rate on staying at the same hotel, but that was not the case, so I booked another hotel.

Vacation

The trip was excellent. The travel guide and bus driver were friendly, informative, and took care of everyone in the group. This was the first time I have planned a land tour so I am happy it turned out so well.

Tastes of Southern Australia

Linda Kerrigan

Review date: Sunday, May 31, 2026

Vacation

The tour was well planned and executed. The guide Dave and the bus driver Ash were outstanding.

Scenic Scandinavia and its Fjords

Marion Schaal

Review date: Saturday, May 30, 2026

Service

Easy. Rebecca was helpful and answered initial questions

Vacation

Terrific travel director & bus driver. Saw everything that was planned. Due to hotel related strike, adjustments were made that truly did not impact our stay.

London Explorer

Joan Julius

Review date: Friday, May 29, 2026

Service

The first agent tried to book me with less than hour to change planes. I called back and spoke to another agent who agreed it was not enough time. He found a better connection for me.

Vacation

All was good and as described. Tour guide and bus driver were very good and attentive, always making sure everyone was counted present. I know other tour agencies stopped sending out name list and name tags. I personally like the name tags. They serve as name reminder and easier to keep tabs with others in your group if you happen to get slightly distracter while on the move. It aides to find the group when they have started to move on. Many of us on your tours are older and do well, but I like name tags.

Best of Germany and Austria

Dana

Review date: Friday, May 29, 2026

Service

Booking is very easy. I called the number through my AARP GETOURS.

Vacation

My Germany/Austria trip was wonderful. The scenery was amazing and the tours were so informative. Our group was excellent. I am a solo traveler and always felt included. Our tour guide and driver were so good. This was my third tour with Trafalgar. They are the best.

Best of Italy

Roberto Cruz

Review date: Friday, May 29, 2026

Service

Accomplished booking on line with minimal interaction with a specialist. Specialist was very responsive with the questions I did have.

Vacation

Great trip, well coordinated and executed. Perfect amount of time at most locations.

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Highlights of Eastern Europe

Trusted Customer

Review date: Friday, May 29, 2026

Service

Our travel specialist responded quickly to my questions and was reassuring.

Vacation

We did the Highlights of Eastern Europe in May 2026. This was out first trip with Get via Trafalgar, recommended by a friend. Though we expected it to be a wonderful time, it was even better than we had expected. Our travel director (Judy) was fantastic. She was energetic, knowledgeable, fun and kept us informed and on tract, which was helpful and reassuring. All our local guides were great too. They provided lots of history information. I did get a little overwhelmed at one point with all the history. Some of guides (like Lewis and Johann) interjected humor which made it all the more interesting and held our attention. The Vox listening devices were great. They even worked in the salt mine in Poland. And the battery lasted the whole two weeks. Even though the Vox had a volume control, it was set to one loudness and could not be adjusted. So, I wish we had more control over that. And let us not forget our bus driver, Peter. We were amazed at his driving and parking skills, which was all the more comforting as we traveled. Having someone else do all the driving allows us to enjoy the view of the countryside as well as the towns and cities. And allowed us to take naps. The bus was comfortable. All the sites were wonderful to see. Nothing like we have in the US. Our favorite country was Slovenia. Beautiful sites and got to see the Julian Alps from a distance. Loved Lake Bled. The people were wonderful, active and loved being out doors. Our favorite city was Budapest. would definitely consider returning to see more. It was good to have seen Auschwitz and Auschwitz 2. Very sobering. Great information from our guide. Good to remember and for the next generation to know about. All the hotels were excellent, as well as the breakfasts. All our travel companions were great. We made new friends. It was a great idea having us all link in with WhatsApp. We liked having the included excursions, with the option to purchase additional ones. The excursions were excellent. We would definitely recommend it to our friends, and even consider another trip in the future.

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