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Jewels of Italy

One Week Italy Tour to Rome, Florence & Venice

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From $1,100
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Jewels Italy Guided Tour
7 Days
2 Countries

Italy, Vatican City

6 Cities

Rome, Vatican, Pisa, Florence, Verona, Venice

8 Meals

6 Breakfasts, 2 Dinners

Active

Faster paces with mix of 1–2-night stays in each location. Typically features 4+ miles of walking on some days and may involve steep hills and uneven surfaces, such as cobblestones.

Average group size average 45
Tour brand Costsaver
Costsaver Hero Italy Updated

Costsaver

Costsaver trips are great if you are looking for a budget friendly, semi-independent vacation that is designed with just the basics in mind. Unlike classic tours, Costsaver includes just the essentials including 3-star accommodation (not always centrally located, but close to public transportation for easy access to the center of town), airconditioned motorcoach transportation, an expert Travel Director and Driver. With a basic orientation included in major cities, enjoy the freedom and flexibility to explore the destination at your own pace, or tailor your days on trip with Choice Optional Experiences unique to each itinerary and arranged by your Travel Director.

View all CostSaver Tours

You could spend an eternity exploring the enchanting Italian capitals of Venice, Florence and Rome, but this exciting 7 day journey with Costsaver will deliver a multitude of memorable experiences to linger in your memory. Take a walk through centuries of tradition, heritage and culture, as you encounter iconic sights like the Leaning Tower of Pisa, Florence’s spectacular Duomo and the Grand Canal of Venice. 

Reviews
80
Average group size
average 45
Tour brand
Costsaver
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Flexible booking 30-day deposit refund guarantee + no change fees See flexible booking terms >

Best Value Why touring is the easiest way to travel Learn more >

Current Entry Requirements Check your destination View Entry Guide >

Day-by-day itinerary
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Day 1

Arrive Rome

Buongiorno! Rome kicks off your epic Italian trilogy. After checking in to your hotel, spend the rest of the day relaxing or pound the pavements to discover why Rome so deserves its title, the 'Eternal City'. Later, you’ll meet up with your Travel Director and fellow travelers for a glimpse into what lies ahead. There’s even time for a leisurely stroll to one of the city’s thronging piazzas to people-watch or to join an Optional Experience dinner in a Roman trattoria. Embrace life lived the Italian way – to the fullest.

The Roman Forum in Rome, Italy
Accommodation Ergife Palace Hotel Rome
Optional Experiences Dinner in Rome, Italy
Roman Delights with Dinner

Make the most of your Roman holiday, living la dolce vita as the locals do with a relaxed dinner in a characteristic trattoria. Soak up the atmosph...

See More
Additional Cost Applies

Optional Experiences

Day 2

Rome sightseeing and free time

With so much to see and do, you could explore Rome for an eternity without getting bored. Get to grips with the city's main attractions, joining a Local Specialist at Vatican City, the world's smallest country. Stand in St. Peter's Square, sharing your space with devoted pilgrims. Visit St. Peter's Basilica and view one of Michelangelo's greatest works, the sorrowful Pietà. Cross the Tiber next, to view the mighty Colosseum and the countless other ancient sites which featured prominently in the days of the powerful Roman Empire.

The Vatican in Rome, Italy
Accommodation Ergife Palace Hotel Rome
Included Meals Breakfast
Optional Experiences Piazza's and fountains walking tour in Rome, Italy
Piazzas and Fountains

Discover the most charming areas of the city as you explore quintessential Italian piazzas and fountains with a Local Specialist. Wander through th...

See More
Additional Cost Applies

Optional Experiences

Optional Experiences The Colosseum in Rome, Italy
Guided Visit to the Colosseum

With our Local Expert, step back in time to explore the glorious history of the Roman Empire. Admire the Arch of Constantine and tread in the foots...

See More
Additional Cost Applies

Optional Experiences

Optional Experiences The Roman Forum in Rome, Italy
Inside The Roman Forum

With a Local Specialist at your side, step back in time and into the streets of Ancient Rome. Follow in the footsteps of Julius Caesar to the place...

See More
Additional Cost Applies

Optional Experiences

Day 3

Rome – Pisa – Florence (Prato)

A mesmerizing journey through the rolling vineyards and olive groves of Tuscany awaits. Visit Pisa and its Square of Miracles, one of the most beautiful architectural complexes in the world. Yield to peer pressure and snap a few strategic photos featuring you and the extraordinary Leaning Tower of Pisa. You’ll have some time for souvenir shopping before continuing to Florence. This evening, there’s an opportunity to head into the Tuscan Hills for dinner on an unforgettable Optional Experience.

Leaning Tower of Pisa, Italy
Accommodation Hotel President Prato
Included Meals Breakfast
Optional Experiences Dinner, wine and music in the Tuscan Hills, Italy
Traditional Dinner, Wine and Music in the Tuscan Hills

Make your Florentine travel dreams a reality as we dine at a delightful regional restaurant, set among pine and cypress trees. After a scenic drive...

See More
Additional Cost Applies

Optional Experiences

Day 4

Florence sightseeing and free time

There are few cities in the world with an artistic legacy equal to that of Florence. Now’s your chance to experience it in all its glory with your Local Specialist at your side. Lace up your walking shoes and view the city’s most iconic sights on foot – the Baptistery, Cathedral of Santa Maria del Fiore, Giotto’s Bell Tower and Ponte Vecchio. You’ll visit Piazza della Signoria and witness a demonstration revealing the centuries-old Florentine trade of leatherwork, followed by some time to explore on your own. Later on, why not visit San Gimignano as part of an Optional Experience? If you’re in the mood for some shopping, consider buying some of the high-quality leather goods you’ve just witnessed or shop for 18-carat gold jewelery. This evening, enjoy dinner at your hotel.

Duomo Santa Maria Del Fiore in Florence, Italy
Accommodation Hotel President Prato
Included Meals Breakfast, Dinner
Optional Experiences Visit Michelangelo's David in Florence, Italy
Michelangelo's 'David' & Accademia

Enjoy an insight into the world of Michelangelo and his masterpiece, David. We'll visit the Academy of Fine Arts and its Michelangelo collection, w...

See More
Additional Cost Applies

Optional Experiences

Optional Experiences Visit Palazzo Vecchio in Florence, Italy
Discover Palazzo Vecchio

Marvel at the legacy of the Medici as you visit Palazzo Vecchio, the symbol of Florence's political power for over seven centuries. With our Local ...

See More
Additional Cost Applies

Optional Experiences

Optional Experiences Visit San Gimignano in Tuscany, Italy
Visit To San Gimignano

Join us for a panoramic drive to the nearby hilltop town of San Gimignano. Known as 'Medieval Manhattan’ this magnificently preserved town from the...

See More
Additional Cost Applies

Optional Experiences

Day 5

Florence – Verona – Venice (Mestre)

Journey across the dramatic Apennine Mountains to Verona, the home of Shakespeare's star-crossed lovers. View the vast Roman Arena, where concerts are still held several centuries after it was built to entertain the citizens of this fair city. Juliet's Balcony is a further highlight, revealing the tragic story of the Montague and Capulet family feud. Your journey continues to Venice, your home for the next two nights. Time on your own means an opportunity to explore one of the world’s most romantic cities, watching the busy traffic on its canals over a crisp glass of Aperol Spritz, or to embark on an Optional Experience gondola ride along Venice’s narrow waterways. Salute!

Juliet's Balcony in Verona, Italy
Accommodation LH Hotel Sirio Venice
Included Meals Breakfast, Dinner
Optional Experiences Cruise the Grand Canal in Venice, Italy
Gondolas & the Grand Canal

Join us for a breath-taking cruise by private water taxi along Venice's Grand Canal, enjoying privileged views of impressive sights such as the Ca’...

See More
Additional Cost Applies

Optional Experiences

Day 6

Venice orientation and free time

Cruise by private launch to St. Mark's Square, in the heart of Venice. All the main attractions are within walking distance of the Piazza so you'll have easy access to view the Byzantine Basilica of St. Mark. Spend your time wandering the calle of Venice then watch talented master craftsmen at work engaged in the same craft as their ancestors from centuries ago. Witness the beautiful glass creations, that are characteristic of Venice, being made during a MAKE TRAVEL MATTER® Experience. Consider an Optional Experience cruise across the lagoon to the colorful island of Burano.

Canal Grande and Rialto Bridge in Venice, Italy
Accommodation LH Hotel Sirio Venice
Included Meals Breakfast
MAKE TRAVEL MATTER Glass Blower in Venice, Italy
Learn about the History and Ancient Skills on Venetian Glassblowing

Learn about the history and ancient skill of Venetian glassblowing, playing your role in ensuring the survival of this traditional craft through your visit.

Included in Trip

MAKE TRAVEL MATTER

Optional Experiences See St. Marks Basilica on a walking tour in Venice, Italy
Venice's Secrets

Explore the hidden maze of streets which make up this unique city as your Local Specialist gives you a fascinating insight into Venice's past and p...

See More
Additional Cost Applies

Optional Experiences

Optional Experiences
A Roof with a View

This Optional is for those who don't mind a climb. Our guide Fillipo will pick you up from St Marks. It is among the conservatories with the riches...

See More
Additional Cost Applies

Optional Experiences

Optional Experiences Lagoon cruise to Burano with food and drinks in Venice, Italy
Lagoon Cruise to Burano with Farewell Dinner

Join us as we discover the Venetian Lagoon by private boat. You will enjoy a delicious farewell dinner with a selection of drinks on the fishermen'...

See More
Additional Cost Applies

Optional Experiences

Day 7

Depart Venice

Brief and jam-packed, this memorable encounter with Italy’s favorite cities has been brimming with culture, history and culinary delights. We hope you tossed a coin in the Trevi Fountain to secure your speedy return to Rome, but if you didn’t, you’ll have a heart full of fond memories that will stay with you forever. For now, it’s arrivederci, but not farewell forever as you say goodbye to your Travel Director and newfound friends.

St. Marks Square in Venice, Italy
Included Meals Breakfast

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Included Highlights

Top rated highlights

Learn more about the landmarks, history and culture that makes your destination special.

MAKE TRAVEL MATTER
Learn about the History and Ancient Skills on Venetian Glassblowing

Learn about the history and ancient skill of Venetian glassblowing, playing your role in ensuring the survival of this traditional craft through your visit.

Included in Trip

About this trip

An expert Travel Director and professional Driver
Cherry-picked hotels, all tried and trusted
Many meals and daily breakfasts included
City orientation tours
Audio headsets are provided throughout your holiday to enhance your included sightseeing experiences
Luxury air-conditioned coach with Wi-Fi in most countries
Extensive variety of Choice Experiences
On occasion, hotels of similar standard and location may be utilized.

Optional Experiences

Sign up on tour for additional experiences that have been curated by your Travel Director from their own in-depth local knowledge.

Optional Experience
Roman Delights with Dinner

Make the most of your Roman holiday, living la dolce vita as the locals do with a relaxed dinner in a characteristic trattoria. Soak up the atmosph...

See More
Additional Cost Applies
Optional Experience
Piazzas and Fountains

Discover the most charming areas of the city as you explore quintessential Italian piazzas and fountains with a Local Specialist. Wander through th...

See More
Additional Cost Applies
Optional Experience
Guided Visit to the Colosseum

With our Local Expert, step back in time to explore the glorious history of the Roman Empire. Admire the Arch of Constantine and tread in the foots...

See More
Additional Cost Applies
Optional Experience
Inside The Roman Forum

With a Local Specialist at your side, step back in time and into the streets of Ancient Rome. Follow in the footsteps of Julius Caesar to the place...

See More
Additional Cost Applies
Optional Experience
Traditional Dinner, Wine and Music in the Tuscan Hills

Make your Florentine travel dreams a reality as we dine at a delightful regional restaurant, set among pine and cypress trees. After a scenic drive...

See More
Additional Cost Applies
Optional Experience
Michelangelo's 'David' & Accademia

Enjoy an insight into the world of Michelangelo and his masterpiece, David. We'll visit the Academy of Fine Arts and its Michelangelo collection, w...

See More
Additional Cost Applies
Optional Experience
Discover Palazzo Vecchio

Marvel at the legacy of the Medici as you visit Palazzo Vecchio, the symbol of Florence's political power for over seven centuries. With our Local ...

See More
Additional Cost Applies
Optional Experience
Visit To San Gimignano

Join us for a panoramic drive to the nearby hilltop town of San Gimignano. Known as 'Medieval Manhattan’ this magnificently preserved town from the...

See More
Additional Cost Applies
Optional Experience
Gondolas & the Grand Canal

Join us for a breath-taking cruise by private water taxi along Venice's Grand Canal, enjoying privileged views of impressive sights such as the Ca’...

See More
Additional Cost Applies
Optional Experience
Venice's Secrets

Explore the hidden maze of streets which make up this unique city as your Local Specialist gives you a fascinating insight into Venice's past and p...

See More
Additional Cost Applies
Optional Experience
A Roof with a View

This Optional is for those who don't mind a climb. Our guide Fillipo will pick you up from St Marks. It is among the conservatories with the riches...

See More
Additional Cost Applies
Optional Experience
Lagoon Cruise to Burano with Farewell Dinner

Join us as we discover the Venetian Lagoon by private boat. You will enjoy a delicious farewell dinner with a selection of drinks on the fishermen'...

See More
Additional Cost Applies

Flexible booking 30-day deposit refund guarantee + no change fees See flexible booking terms >

Best Value Why touring is the easiest way to travel Learn more >

Current Entry Requirements Check your destination View Entry Guide >

Frequently Asked Questions

  • Language in Italy: Italian
  • Currency used in Italy: Euro
  • Capital of Italy: Rome
  • Time Zone(s) in Italy: Central European Summer Time, Central European Time Zone

As a US citizen, here are the passport, visa, and entry requirements for Italy:

Passport

  • Your passport should have at least two blank pages for entry stamps.
  • Your passport is valid for at least six months beyond the conclusion of your trip.

Visa Requirement

  • A visa is not required to enter Italy.

Entry Requirements

Italy experiences a diverse range of climates due to its geographical location. Generally, the country has a Mediterranean climate characterized by hot, dry summers and mild, wet winters. Coastal regions enjoy mild temperatures throughout the year, while inland areas can experience more significant temperature variations. Northern Italy tends to be cooler than the south, and the mountainous regions, such as the Alps and the Dolomites, have colder winters and offer opportunities for winter sports. It's always a good idea to check the specific weather conditions for the region you plan to visit, as they can vary.

On-Tour Luggage & Carry-On Bag Size Limits

Luggage: Each guest traveling may bring one suitcase no larger than 30” x 18” x 10" and weighing no more than 50 lb

Carry-On Bag: *Restricted to one piece per person, not to exceed 12” x 11” x 6”

  • *Please note: A "carry-on bag" on a tour coach is not the same as a "carry-on" for a flight. Because our coaches have large windows to enjoy the view, there is minimal space to store large items securely overhead or under the seats. A "carry-on bag" may be a soft-sided daypack, purse, backpack, tote bag, or the like. Because we value our guests' safety, small rolling suitcases or bags with telescopic handles are not permitted. In order to guarantee a smooth trip, guests are not permitted to store an additional "carry-on" bag beneath the coach with the luggage. 

So your driver and any hotel porters can safely lift and transport your suitcase throughout your vacation, we strongly recommend that you test the weight of your baggage prior to travel. You should be able to lift and comfortably transport it for short distances. 

Baggage allowances vary from airline to airline, and you should check with your chosen carrier for details prior to travel.

Packing Tips for Your Tour

Packing for a guided tour will vary depending on the duration of the trip, the time of year, and the activities planned. Here is a general packing list to help you get started:

Passport and Travel Documents: Ensure you have your passport, travel insurance, and any necessary travel documents.

Clothing:

  • Comfortable walking shoes: Cobblestone streets and uneven terrain require comfortable footwear.
  • Lightweight, breathable clothing: Pack clothes suitable for the season. Bring a mix of short-sleeved tops, lightweight pants or skirts, and a few long-sleeved options for cooler evenings for the summer months, and long-sleeved and heavier layers for early Spring, Fall, and Winter.
  • Layers: It's advisable to bring a light jacket or sweater and a scarf for layering, especially in Spring or Fall.
  • Nice evening wear: You may wish to wear a dressier outfit if you plan on dining in an elegant restaurant, for example. Smart-casual clothes are usually acceptable for all included daytime and evening activities throughout your tour.
  • Rain Gear: Depending on the season and the countries you're visiting, it's a good idea to pack a compact rain jacket or umbrella.

Sun Protection:

  • Hat, sunglasses, UV-protective clothing.
  • Sunscreen with high SPF. If you're visiting any coastal areas, bring reef-safe sunscreen formulated without harmful chemicals known to be damaging to coral reefs and marine life. Traditional sunscreens often contain ingredients like oxybenzone and octinoxate, which have been found to contribute to coral bleaching and negatively impact marine ecosystems. Look for sunscreens with certifications such as "Reef Safe," "Coral Safe," or "Ocean-Friendly" to ensure they are environmentally friendly.

Medications and First Aid:

  • Any prescription medications you need. (See more below under Health & Wellness)
  • Basic first aid kit with adhesive bandages, antiseptic wipes, pain relievers, etc.

Toiletries:

  • Travel-sized toiletries, including shampoo, conditioner, soap, and toothpaste.
  • Travel towel (quick-drying and compact).
  • Hand sanitizer and wet wipes.
  • A washcloth and carry bag (often not available in hotels abroad).

Electronics:

  • A camera: You’re traveling to see extraordinary scenery and sites. So that you don't miss a single moment, bring a trustworthy camera. Check out our travel photography tips for capturing the best photos of your trips. If you feel comfortable, you can also try the camera on your phone. However, if you want to zoom in or capture moving objects, a camera might be your best bet.
  • Mobile phone.
  • Chargers for each electronic you bring.
  • Travel adapter and/or voltage converter
  • Portable power bank for charging devices on the go.
  • Small travel hair dryer (make sure you have the correct converter and adapter).

Miscellaneous:

  • A travel-friendly daypack or bag to carry your essentials during excursions.
  • Insect repellent.
  • Reusable water bottle. At GET, we’re all about caring for our planet, and with that in mind, we always recommend that you pack a reusable water bottle for your trip. Bringing your own reusable water bottle or asking for tap water at restaurants means you can make a difference by reducing your vacation plastic waste.
  • A small travel alarm.
  • A travel iron if you like your clothes to be pressed.
  • A travel pillow.

Optional:

  • Scarf or shawl for visiting religious sites or to cover up in conservative areas.
  • Light sleepwear.
  • A new, blank journal to document your trip. Don't know your travel journal style? Find out here!
  • Ziplock bags (storing snacks, toiletries, and keeping things organized).

Remember to pack light and versatile items that can be mixed and matched for different outfits. Laundry facilities are often available, or you can have your clothes laundered at hotels during your trip. It's also a good idea to pack a small bag or backpack to bring on the coach for day trips and excursions, leaving your larger luggage at the hotel.

Electricity

American appliances run on 110-120 volts at 60 Hz, while European appliances run on 220-230 volts at 50 Hz.

As a result, American appliances designed for use in the United States (typically 120 volts at 60 Hz) may not be directly compatible with the higher voltage used in European countries. Plugging a 120-volt appliance into a 220-240-volt outlet without the appropriate voltage converter or transformer can cause damage to the appliance or pose safety risks.

If you plan to bring American appliances to Europe, you will need a voltage converter or transformer to change the voltage to 220-240 volts from 110 volts. Additionally, you will likely need a plug adapter to fit the American-style plug into the European power outlets. All of Europe operates on the same two round-pronged outlets (Type C).

It's important to note that not all appliances are compatible with voltage converters, so it's essential to check the labels or user manuals of your devices before using them with a voltage converter. Some electronic devices, such as laptops, smartphones, and camera chargers, are dual voltage and can support 120V and 220-240V, so they may not require a voltage converter, but a plug adapter will still be necessary.

To avoid any issues with electrical compatibility during your travels, consider purchasing appliances specifically designed for the voltage used in the region you'll be visiting or use appropriate voltage converters and plug adapters to ensure the safe operation of your American appliances in Europe.

We recommend purchasing an adapter with a voltage converter so you can pack less. And to pick up any necessary adapters or converters for your electronic devices before departing on your guided tour and bringing them with you.

Hair Dryers in Your Hotel

Hair dryers are common accessories in hotels. Should you want to bring your own, though, you will need to bring an adapter and voltage converter or make sure it is dual voltage by checking the label for INPUT AC 120V - 240V or a switch that can be set to 125V or 250V. Many devices have this feature, so it's worth checking before you travel. If you need a hair dryer during your trip but can't find one in your hotel room, you can inquire with the hotel staff. Many hotels will be able to provide a hair dryer upon request, either at the front desk or through housekeeping.

Air Conditioning

Air conditioning is commonly available in European hotels, restaurants, and public spaces, especially in major cities and tourist areas, but it is worth noting that the settings will differ from what you are used to in the USA.

However, it's important to note that not all accommodations or historic buildings may have air conditioning, particularly in more traditional or rural settings. Most hotels in Europe can provide a portable fan for additional room cooling if requested. Your Travel Director will be on hand to assist you throughout your trip.

Guests may bring one full-sized suitcase and one carry-on bag per person. Due to limited luggage space, we ask that your full-sized bag not exceed dimensions of 30” x 18” x 10” and cannot be over 50lbs. Space for “carry-on bags” on motorcoaches is much smaller than on aircraft, and bags with wheels, rigid frames, and telescoping handles cannot be accepted as carry-on luggage. Medium-sized backpacks, tote bags, small duffels, and messenger bags are all excellent options to use as your daily coach carry-on. Baggage allowances vary from airline to airline, and you should check with your chosen carrier for details prior to travel.

To enable you to personalize your tour experience, you will find several Optional Experiences designed to complement the itinerary. These experiences aim to offer a deeper insight into the culture and character of the areas to be visited and provide wonderful highlights for your travels.

The majority of Optional Experiences will be offered to you by your Travel Director at the beginning of your trip. Most Optional Experiences will be priced in euros. Your Travel Director will provide further information. Some may be subject to change, depending on the time you are traveling or local circumstances, including weather and days of the week.

It is recommended to have travel insurance that covers medical expenses while abroad.

In order to ensure a healthy and enjoyable trip, we strongly suggest that you pack a plentiful supply of any medication you may need while on vacation.

Prior to traveling, please notify GET of any disability requiring special assistance or any specific dietary needs that you may have, and we will strive to accommodate these.

When traveling with GET, baggage handling at hotels, service charges, and tips for hotel wait staff (for included meals) will all be taken care of by your Travel Director. There are, however, a few instances where individual tipping is welcome.

Hotel services
Tipping hotel staff for room service delivery is customary if the charge still needs to be added to the bill.

Local Specialists
It is customary to show appreciation for the insights, stories, and know-how shared with you by the Local Specialists, and we suggest a gratuity of €1-2 (Euro) per person per half day.

Your Coach Driver and Travel Director
Gratuities for your Travel Director and Driver are not included in the trip cost. At the end of your trip, you may express appreciation to your Travel Director and Driver for their excellent service and the personal attention you received. Gratuities are given at the discretion of each guest and a suggested amount per person/per day is listed in your travel documents. For your convenience and ease, there is an option to pre-pay gratuities for the Travel Director and Driver at the time of booking.

 

 

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Reviews
Service
Vacation
Independent Reviews
Ronaldo Calata
Review date: Monday, May 20, 2024
Service
Very good
Vacation
It was amazing!
Francis Calata
Review date: Monday, May 20, 2024
Service
Everything went smoothly from the beginning to the end in regards to booking, very professional and honest in regards to payment, pricing and refund.. looking forward for our next booking this December..
Response from Grand European Travel:
We are so happy to hear how much you and your family enjoyed the Jewels of Italy. Thank you for taking the time to share your feedback and we also look forward to helping you plan that December trip!
Monday, May 20, 2024
Vacation
Our vacation was so amazing and really worth it. No time was wasted, everything was well thought of and planned for the satisfaction of every person or family. Our tour guide was so over the top (Jeff Allen) he’s very knowledgeable and caring for our needs.. we are so excited to book another family vacation with cost saver this December. We hope Jeff is our tour guide but if not hopefully it will be the same personality and professional characteristics on our tour..
Debra Dichellis
Review date: Sunday, March 31, 2024
Service
Our tour guide Roberto was absolutely wonderful! Everyone and everything was perfect! Very informative, entertaining and we felt very safe. I haven't stopped talking about the whole trip! I hope to try another vacation with GET and tell all my friends!
Response from Grand European Travel:
It sounds like everything went perfectly! Thank you for sharing your feedback and telling your friends!
Wednesday, April 3, 2024
Vacation
Everything was perfect! Even the weather was perfect! We love, love, LOVED Roberto! And Teo the bus driver!
Trusted Customer
Review date: Saturday, March 30, 2024
Service
Best decision made. From the booking with Barb Gardner to the Tour Specialist Roberto Astarita. Professionalism is understated, everything was perfect without any difficulty. I will definitely book my next trip through Grand European Tours. Thank you for an unforgettable wonderful experience!
Response from Grand European Travel:
Thank you for your lovely comments about Barb and your trip! We are so happy to hear how much you enjoyed it and see your photo from Venice. We look forward to helping you plan your next adventure!
Wednesday, April 3, 2024
Vacation
Wonderful unforgettable experience, from the beginning to the end!
Ryan Otto
Review date: Saturday, February 17, 2024
Service
Ok I guess
Vacation
So much fun! Antonia was a fabulous tour guide! He was so knowledgeable and funny. The food was amazing! The optional experiences were awesome!
Milly
Review date: Sunday, October 8, 2023
Service
Rob was courteous, helpful, knowledgeable and through in his booking of our Jewels of Italy GET Tour. Tour and flights were reserved by the end of our interaction with Rob. Regarding minor details left to complete such as airport transfers we received a clear explanation from Rob as to how to follow up. Registration and document upload was easy to do at the online website. Have not recommendations as to how to improve customer service. Was very satisfied with the customer service given by Grand European Travel and would recommend a booking experience with Grand European Travel based on our booking experience with them.
Response from Grand European Travel:
Thank you for your detailed review. We will share your lovely comments with Rob and the rest of our team. We loved seeing your pictures from your trip and are so happy that you enjoyed it.
Tuesday, October 10, 2023
Vacation
The Jewels of Italy trip was awesome. We had an outstanding travel director whose name was Rudi. Throughout the tour he made sure the tour itinerary was realized and we were comfortable. While on the coach, he kept us focused with local facts, anecdotes and good humor. For example, Rudi showed us a humorous video he had made humorously showing the differences between European Union expectations and Italy's performance of those expectations. Rudi consistently communicated relevant and helpful tour information, was organized in his management of the tour, and demonstrated timely follow up with tour details such as optional add-ons and payments. Rudi seem to always have a smile on his face and demonstrated passion and care in the execution of his role. This tour was a good choice because it was my first time in Italy. Through this tour I was able to see many great sights in Rome, Pisa, Verona and Venice. This tour involved plenty of walking through the cities, time at sights and time on the coach getting from one place to the next. This tour included the hotel stays, many meals, sightseeing reservations, and transportation. Enjoyed all the optional add-ons. The tour would not have been complete without these optional add-ons. We had two optional dinners that were great fun, one in Rome after our first meeting and the other in Tuscany at an olive oil/vineyard farm.
Trusted Customer
Review date: Thursday, September 21, 2023
Service
Timely communication and recommendation based on experience.
Vacation
Budget friendly vacation with upgrade options at your discretion. Would like to have better hotels and locations, but understand these come with a cost that is prohibitive for the tour selected. Overall the hotels met or exceeded what I expected from previous reviews that I read.
Samantha Ainsworth
Review date: Wednesday, August 30, 2023
Service
Very easy to book our trip. Only hard part was extending our layover but our specialist helped us and made it super easy to do.
Response from Grand European Travel:
We are so happy so see how much you enjoyed Italy. Thank you!
Thursday, September 7, 2023
Vacation
It was amazing. Very tiring but we we able to see everything and more then we could ever imagine in a 7 day trip. Annerieke and Eduardo were amazing and I couldn’t have asked for a better duo.
Kimberly Alston
Review date: Saturday, August 5, 2023
Service
The booking experience was great. They were efficient and were very informative when I called for clarification on trip details. I received excellent customer service.
Vacation
Our tour guide, Dominic was the best tour guide ever. He was knowledgeable, funny and engaging with everyone. He made each of us feel special. He made the vacation special for everyone and had a great sense of humor.. This vacation covered everything about Rome, Florence and Venice. It was action packed and full days of history lessons, beautiful scenes of Italy and pure fun and laughter
Trusted Customer
Review date: Thursday, July 13, 2023
Service
Pleasant nice good
Vacation
Organizer was great Hotels was okay Tour great
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