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Italian Scene

10 Day Tour from Rome to Venice & Florence

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AARP Members Save on select departures
SAVE UP TO $300
From $1,675
WAS $1,975
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Italy Pizza Italian Scene
10 Days
2 Countries

Italy, Vatican City

11 Cities

Rome, Vatican, Sorrento, Bay of Naples, Assisi, Venice, Verona, Lake Como, Erba, Pisa, Florence

12 Meals

9 Breakfasts, 3 Dinners

Active

Faster paces with mix of 1–2-night stays in each location. Typically features 4+ miles of walking on some days and may involve steep hills and uneven surfaces, such as cobblestones.

Average group size average 45
Tour brand Costsaver
Costsaver Hero Italy Updated

Costsaver

Costsaver trips are great if you are looking for a budget friendly, semi-independent vacation that is designed with just the basics in mind. Unlike classic tours, Costsaver includes just the essentials including 3-star accommodation (not always centrally located, but close to public transportation for easy access to the center of town), airconditioned motorcoach transportation, an expert Travel Director and Driver. With a basic orientation included in major cities, enjoy the freedom and flexibility to explore the destination at your own pace, or tailor your days on trip with Choice Optional Experiences unique to each itinerary and arranged by your Travel Director.

View all CostSaver Tours

The capitals of Florence, Venice and Rome are masterful creations and your 10 day exploration of Italy will reveal this to you. Embrace the energy of Italy in its major cities, unwind by the Italian Lakes and savor the lingering scents of lemons in Sorrento.  Lose yourself in a love story in Verona, pay tribute to St. Francis of Assisi in his hometown and snap a selfie of the world's most famous leaning tower in Pisa.

Reviews
50
Average group size
average 45
Tour brand
Costsaver
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Flexible booking 30-day deposit refund guarantee + no change fees See flexible booking terms >

Best Value Why touring is the easiest way to travel Learn more >

Current Entry Requirements Check your destination View Entry Guide >

Day-by-day itinerary
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Day 1

Arrive Rome

The 'Eternal City' has captivated travelers for centuries and you’ll not be disappointed as it prepares you for an exhilarating journey across Italy. On arrival in Rome, check in to your hotel, relax or get ready for your very own introduction to Rome. Later this evening, you’ll meet your Travel Director and fellow travelers for a glimpse into what lies ahead. Soak up the city’s effervescent atmosphere during an Optional Experience dinner in a characteristic trattoria.

The Colosseum in Rome, Italy
Accommodation Ergife Palace Hotel Rome
Optional Experiences Dinner in Rome, Italy
Roman Delights with Dinner

Make the most of your Roman holiday, living la dolce vita as the locals do with a relaxed dinner in a characteristic trattoria. Soak up the atmosph...

See More
Additional Cost Applies

Optional Experiences

Day 2

Rome sightseeing and free time

With so much to see and do, you could explore Rome for an eternity without getting bored. Join an Optional Experience to the Roman Forum or start your day the Italian way. Get to grips with the city’s main attractions, joining a Local Specialist at Vatican City, the world’s smallest country. Stand in St. Peter’s Square, sharing your space with devoted pilgrims. Visit St. Peter's Basilica and view Michelangelo's greatest work, the sorrowful Pietà. Cross the Tiber next, to view the mighty Colosseum and the countless other ancient sites which featured prominently in the days of the powerful Roman Empire.

Basilica di Santa Maria in Rome, Italy
Accommodation Ergife Palace Hotel Rome
Included Meals Breakfast
Optional Experiences Piazza's and fountains walking tour in Rome, Italy
Piazzas and Fountains

Discover the most charming areas of the city as you explore quintessential Italian piazzas and fountains with a Local Specialist. Wander through th...

See More
Additional Cost Applies

Optional Experiences

Optional Experiences The Roman Forum in Rome, Italy
Inside The Roman Forum

With a Local Specialist at your side, step back in time and into the streets of Ancient Rome. Follow in the footsteps of Julius Caesar to the place...

See More
Additional Cost Applies

Optional Experiences

Day 3

Rome – Sorrento – Bay of Naples

The Bay of Naples beckons and our first stop is in the picture-perfect resort town of Sorrento. Pastel-hued residences cling impossibly to craggy cliffs that plunge into the deep blue waters of the Tyrrhenian Sea. Enjoy your time soaking up the sun-drenched views. You won’t need to venture far to catch the scent of the 'world’s best lemons', which you’ll see in abundance at the local markets. Taste some of the mouth-watering fresh produce grown locally or consider an Optional Experience to the artists’ paradise of Positano, followed by a scenic drive along the Amalfi coast. The Sirens of Sorrento may be nowhere in sight, but that doesn’t mean their alluring call will be possible to resist.

View of Sorrento, Italy
Accommodation La Panoramica Hotel
Included Meals Breakfast
Optional Experiences Visit Positano on the Amalfi Coast, Italy
Amalfi Coast and Positano

Join us for an unforgettable drive along the picturesque Amalfi Coast, the jewel of Italy's southern coastline. Visit the world-famous paradise of ...

See More
Additional Cost Applies

Optional Experiences

Optional Experiences Visit a mozarella farm and enjoy a meal in Sorrento, ItalySorrento
Sorrento Countryside and Farmhouse Meal

Enjoy a beautiful drive into the Sorrentino countryside, where you'll MAKE TRAVEL MATTER® exploring the gardens of a traditional local farm. During...

See More
Additional Cost Applies

Optional Experiences

Day 4

Bay of Naples – Assisi

Enjoy the atmosphere as you explore the beautiful Bay of Naples during your free time this morning. Alternatively, choose to join an Optional Experience guided walking tour of Pompeii, buried under the volcanic ash for centuries after Mount Vesuvius erupted. Leaving the Bay of Naples behind, journey past Cassino and view the monastery which featured as a backdrop for some of the fiercest battles of World War II. This poignant reminder of war gives way to a place of pilgrimage, as you head north to Assisi where an orientation reveals a medieval town that has changed very little since the time of St. Francis.

Marina Grande in Naples, Italy
Accommodation Hotel Frate Sole Assisi
Included Meals Breakfast, Dinner
Optional Experiences Visit Pompeii in Italy
Discover Pompeii

Join our Local Specialist on a tour of the excavations of Pompeii - the perfectly preserved Roman town that was engulfed by Mount Vesuvius' eruptio...

See More
Additional Cost Applies

Optional Experiences

Day 5

Assisi – Venice (Mestre)

Your journey continues across the Apennines and through the Emilia-Romagna region, credited with being the origin of tortellini, mortadella and parmesan cheese. Before you know it, you’ll have arrived in Venice, the Queen of the Adriatic, where an Optional Experience will see you gliding through the city canals in a gondola.

Gondola on the canal in Venice, Italy
Accommodation Hotel Il Burchiello Venice
Included Meals Breakfast, Dinner
Optional Experiences Cruise the Grand Canal in Venice, Italy
Gondolas & the Grand Canal

Join us for a breath-taking cruise by private water taxi along Venice's Grand Canal, enjoying privileged views of impressive sights such as the Ca’...

See More
Additional Cost Applies

Optional Experiences

Day 6

Venice orientation and free time

Embark on a cruise by private launch to bustling St. Mark's Square in the heart of Venice. Admire the most famous of Venice's 417 bridges, the Bridge of Sighs, and enjoy views of the Doge's Palace and the Byzantine Basilica of St. Mark. Later, enjoy a MAKE TRAVEL MATTER® Experience, when the extraordinary talents of glassblowers take center stage during a visit to their workshop then consider an Optional Experience to the island of Burano for a relaxing meal with your travel companions.

Gondola under The Bridge of Sighs in Venice, Italy
Accommodation Hotel Il Burchiello Venice
Included Meals Breakfast
Optional Experiences See St. Marks Basilica on a walking tour in Venice, Italy
Venice's Secrets

Explore the hidden maze of streets which make up this unique city as your Local Specialist gives you a fascinating insight into Venice's past and p...

See More
Additional Cost Applies

Optional Experiences

Optional Experiences Cruise and meal in Burano, Italy
Lagoon Cruise to Burano with Food and Drinks

Discover the Venetian Lagoon by private boat, traveling to the heritage-listed fisherman’s island of Burano. Known for its picturesque, technicolou...

See More
Additional Cost Applies

Optional Experiences

Day 7

Venice – Verona – Lake Como – Italian Lakes (Erba)

The plains of Veneto are all that stand between you and Verona, the tragic stage for Shakespeare's star-crossed lovers. View the ancient Roman Arena, where concerts are still held to this day, and Juliet's Balcony, from which a fictional Juliet once called for her Romeo. Indulge in a romantic moment of your own before leaving Verona, bound for Italy’s irresistible Lake District. Arriving on the shores of Lake Como, you’ll see first-hand why this scenic setting has been a favorite summer retreat of the rich and famous for centuries. You could choose to board an optional cruise this afternoon to make the most of this idyllic setting. Enjoy dinner at your hotel this evening.

View of Lake Como, Italy
Accommodation Hotel Leonardo da Vinci Erba
Included Meals Breakfast, Dinner
Optional Experiences Visit Lake Como, Italy
Discover Lake Como

All aboard! We're setting sail on Lake Como to enjoy views of elegant villas and pristine gardens in one of the most beautiful spots in the Italian...

See More
Additional Cost Applies

Optional Experiences

Day 8

Italian Lakes – Pisa – Florence (Prato)

The white marble façades of Pisa’s Cathedral Square gleam in the sunshine, but it is the famous Leaning Tower that gets most of the glory when you visit this 'Meadow of Miracles', so named by 20th-century Italian writer and poet Gabriele d’Annunzio. Since Medieval times, the exquisite structures in the piazza have symbolised man’s journey through religious life – the Baptistery representing birth, life represented by the Cathedral of Santa Maria Assunta, and the Camposanto, death. After a short drive from Pisa, you’ll arrive at your hotel near Florence, the birthplace of the Renaissance. A full day of sightseeing lies ahead, so kick back and enjoy the company of your travel companions this evening at an optional dinner in the Tuscan hills.

Leaning Tower of Pisa, Italy
Accommodation Hotel President Prato
Included Meals Breakfast
Optional Experiences Dinner, wine and music in the Tuscan Hills, Italy
Traditional Dinner, Wine and Music in the Tuscan Hills

Make your Florentine travel dreams a reality as we dine at a delightful regional restaurant, set among pine and cypress trees. After a scenic drive...

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Additional Cost Applies

Optional Experiences

Day 9

Florence sightseeing – Rome

There are few cities in the world with an artistic legacy equal to that of Florence. Your Local Specialist shares a superb commentary of the city's artistic and architectural heritage during a walking tour, which includes views of the Cathedral of Santa Maria del Fiore, the Baptistery, the impressive Giotto's Bell Tower and the Ponte Vecchio. Visit Piazza della Signoria and squeeze in some time for shopping – Florence is particularly renowned for its high-quality leather and 18-carat gold jewelery. Later, return to Rome, where your journey began. You’ll have an evening alone to forge final memories with new friends or consider an Optional Experience whisking you away on one last sightseeing trip with a mouth-watering farewell dinner followed by live entertainment.

Duomo Santa Maria Del Fiore in Florence, Italy
Accommodation Ergife Palace Hotel Rome
Included Meals Breakfast
Optional Experiences Dinner in Rome, Italy
Arrivederci Roma

Rome comes alive this last evening of our trip as you savor her unforgettable sights and celebrate together with a Farewell Dinner including entert...

See More
Additional Cost Applies

Optional Experiences

Day 10

Depart Rome

If Italy has become engraved in your heart as it did for celebrated poet Robert Browning, you’ll have a hard time saying arrivederci. As the legend says, if you tossed a coin in the Trevi fountain, you will return. Until then bid your Travel Director and travel companions a fond farewell. 

Trevi fountain in Rome, Italy
Included Meals Breakfast

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Special Departure

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About this trip

An expert Travel Director and professional Driver
Cherry-picked hotels, all tried and trusted
Many meals and daily breakfasts included
City orientation tours
Audio headsets are provided throughout your holiday to enhance your included sightseeing experiences
Luxury air-conditioned coach with Wi-Fi in most countries
Extensive variety of Choice Experiences
On occasion, hotels of similar standard and location may be utilized.

Optional Experiences

Sign up on tour for additional experiences that have been curated by your Travel Director from their own in-depth local knowledge.

Optional Experience
Roman Delights with Dinner

Make the most of your Roman holiday, living la dolce vita as the locals do with a relaxed dinner in a characteristic trattoria. Soak up the atmosph...

See More
Additional Cost Applies
Optional Experience
Piazzas and Fountains

Discover the most charming areas of the city as you explore quintessential Italian piazzas and fountains with a Local Specialist. Wander through th...

See More
Additional Cost Applies
Optional Experience
Inside The Roman Forum

With a Local Specialist at your side, step back in time and into the streets of Ancient Rome. Follow in the footsteps of Julius Caesar to the place...

See More
Additional Cost Applies
Optional Experience
Amalfi Coast and Positano

Join us for an unforgettable drive along the picturesque Amalfi Coast, the jewel of Italy's southern coastline. Visit the world-famous paradise of ...

See More
Additional Cost Applies
Optional Experience
Sorrento Countryside and Farmhouse Meal

Enjoy a beautiful drive into the Sorrentino countryside, where you'll MAKE TRAVEL MATTER® exploring the gardens of a traditional local farm. During...

See More
Additional Cost Applies
Optional Experience
Discover Pompeii

Join our Local Specialist on a tour of the excavations of Pompeii - the perfectly preserved Roman town that was engulfed by Mount Vesuvius' eruptio...

See More
Additional Cost Applies
Optional Experience
Gondolas & the Grand Canal

Join us for a breath-taking cruise by private water taxi along Venice's Grand Canal, enjoying privileged views of impressive sights such as the Ca’...

See More
Additional Cost Applies
Optional Experience
Venice's Secrets

Explore the hidden maze of streets which make up this unique city as your Local Specialist gives you a fascinating insight into Venice's past and p...

See More
Additional Cost Applies
Optional Experience
Lagoon Cruise to Burano with Food and Drinks

Discover the Venetian Lagoon by private boat, traveling to the heritage-listed fisherman’s island of Burano. Known for its picturesque, technicolou...

See More
Additional Cost Applies
Optional Experience
Discover Lake Como

All aboard! We're setting sail on Lake Como to enjoy views of elegant villas and pristine gardens in one of the most beautiful spots in the Italian...

See More
Additional Cost Applies
Optional Experience
Traditional Dinner, Wine and Music in the Tuscan Hills

Make your Florentine travel dreams a reality as we dine at a delightful regional restaurant, set among pine and cypress trees. After a scenic drive...

See More
Additional Cost Applies
Optional Experience
Arrivederci Roma

Rome comes alive this last evening of our trip as you savor her unforgettable sights and celebrate together with a Farewell Dinner including entert...

See More
Additional Cost Applies

Flexible booking 30-day deposit refund guarantee + no change fees See flexible booking terms >

Best Value Why touring is the easiest way to travel Learn more >

Current Entry Requirements Check your destination View Entry Guide >

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Frequently Asked Questions

  • Language in Italy: Italian
  • Currency used in Italy: Euro
  • Capital of Italy: Rome
  • Time Zone(s) in Italy: Central European Summer Time, Central European Time Zone

As a US citizen, here are the passport, visa, and entry requirements for Italy:

Passport

  • Your passport should have at least two blank pages for entry stamps.
  • Your passport is valid for at least six months beyond the conclusion of your trip.

Visa Requirement

  • A visa is not required to enter Italy.

Entry Requirements

Italy experiences a diverse range of climates due to its geographical location. Generally, the country has a Mediterranean climate characterized by hot, dry summers and mild, wet winters. Coastal regions enjoy mild temperatures throughout the year, while inland areas can experience more significant temperature variations. Northern Italy tends to be cooler than the south, and the mountainous regions, such as the Alps and the Dolomites, have colder winters and offer opportunities for winter sports. It's always a good idea to check the specific weather conditions for the region you plan to visit, as they can vary.

On-Tour Luggage & Carry-On Bag Size Limits

Luggage: Each guest traveling may bring one suitcase no larger than 30” x 18” x 10" and weighing no more than 50 lb

Carry-On Bag: *Restricted to one piece per person, not to exceed 12” x 11” x 6”

  • *Please note: A "carry-on bag" on a tour coach is not the same as a "carry-on" for a flight. Because our coaches have large windows to enjoy the view, there is minimal space to store large items securely overhead or under the seats. A "carry-on bag" may be a soft-sided daypack, purse, backpack, tote bag, or the like. Because we value our guests' safety, small rolling suitcases or bags with telescopic handles are not permitted. In order to guarantee a smooth trip, guests are not permitted to store an additional "carry-on" bag beneath the coach with the luggage. 

So your driver and any hotel porters can safely lift and transport your suitcase throughout your vacation, we strongly recommend that you test the weight of your baggage prior to travel. You should be able to lift and comfortably transport it for short distances. 

Baggage allowances vary from airline to airline, and you should check with your chosen carrier for details prior to travel.

Packing Tips for Your Tour

Packing for a guided tour will vary depending on the duration of the trip, the time of year, and the activities planned. Here is a general packing list to help you get started:

Passport and Travel Documents: Ensure you have your passport, travel insurance, and any necessary travel documents.

Clothing:

  • Comfortable walking shoes: Cobblestone streets and uneven terrain require comfortable footwear.
  • Lightweight, breathable clothing: Pack clothes suitable for the season. Bring a mix of short-sleeved tops, lightweight pants or skirts, and a few long-sleeved options for cooler evenings for the summer months, and long-sleeved and heavier layers for early Spring, Fall, and Winter.
  • Layers: It's advisable to bring a light jacket or sweater and a scarf for layering, especially in Spring or Fall.
  • Nice evening wear: You may wish to wear a dressier outfit if you plan on dining in an elegant restaurant, for example. Smart-casual clothes are usually acceptable for all included daytime and evening activities throughout your tour.
  • Rain Gear: Depending on the season and the countries you're visiting, it's a good idea to pack a compact rain jacket or umbrella.

Sun Protection:

  • Hat, sunglasses, UV-protective clothing.
  • Sunscreen with high SPF. If you're visiting any coastal areas, bring reef-safe sunscreen formulated without harmful chemicals known to be damaging to coral reefs and marine life. Traditional sunscreens often contain ingredients like oxybenzone and octinoxate, which have been found to contribute to coral bleaching and negatively impact marine ecosystems. Look for sunscreens with certifications such as "Reef Safe," "Coral Safe," or "Ocean-Friendly" to ensure they are environmentally friendly.

Medications and First Aid:

  • Any prescription medications you need. (See more below under Health & Wellness)
  • Basic first aid kit with adhesive bandages, antiseptic wipes, pain relievers, etc.

Toiletries:

  • Travel-sized toiletries, including shampoo, conditioner, soap, and toothpaste.
  • Travel towel (quick-drying and compact).
  • Hand sanitizer and wet wipes.
  • A washcloth and carry bag (often not available in hotels abroad).

Electronics:

  • A camera: You’re traveling to see extraordinary scenery and sites. So that you don't miss a single moment, bring a trustworthy camera. Check out our travel photography tips for capturing the best photos of your trips. If you feel comfortable, you can also try the camera on your phone. However, if you want to zoom in or capture moving objects, a camera might be your best bet.
  • Mobile phone.
  • Chargers for each electronic you bring.
  • Travel adapter and/or voltage converter
  • Portable power bank for charging devices on the go.
  • Small travel hair dryer (make sure you have the correct converter and adapter).

Miscellaneous:

  • A travel-friendly daypack or bag to carry your essentials during excursions.
  • Insect repellent.
  • Reusable water bottle. At GET, we’re all about caring for our planet, and with that in mind, we always recommend that you pack a reusable water bottle for your trip. Bringing your own reusable water bottle or asking for tap water at restaurants means you can make a difference by reducing your vacation plastic waste.
  • A small travel alarm.
  • A travel iron if you like your clothes to be pressed.
  • A travel pillow.

Optional:

  • Scarf or shawl for visiting religious sites or to cover up in conservative areas.
  • Light sleepwear.
  • A new, blank journal to document your trip. Don't know your travel journal style? Find out here!
  • Ziplock bags (storing snacks, toiletries, and keeping things organized).

Remember to pack light and versatile items that can be mixed and matched for different outfits. Laundry facilities are often available, or you can have your clothes laundered at hotels during your trip. It's also a good idea to pack a small bag or backpack to bring on the coach for day trips and excursions, leaving your larger luggage at the hotel.

Electricity

American appliances run on 110-120 volts at 60 Hz, while European appliances run on 220-230 volts at 50 Hz.

As a result, American appliances designed for use in the United States (typically 120 volts at 60 Hz) may not be directly compatible with the higher voltage used in European countries. Plugging a 120-volt appliance into a 220-240-volt outlet without the appropriate voltage converter or transformer can cause damage to the appliance or pose safety risks.

If you plan to bring American appliances to Europe, you will need a voltage converter or transformer to change the voltage to 220-240 volts from 110 volts. Additionally, you will likely need a plug adapter to fit the American-style plug into the European power outlets. All of Europe operates on the same two round-pronged outlets (Type C).

It's important to note that not all appliances are compatible with voltage converters, so it's essential to check the labels or user manuals of your devices before using them with a voltage converter. Some electronic devices, such as laptops, smartphones, and camera chargers, are dual voltage and can support 120V and 220-240V, so they may not require a voltage converter, but a plug adapter will still be necessary.

To avoid any issues with electrical compatibility during your travels, consider purchasing appliances specifically designed for the voltage used in the region you'll be visiting or use appropriate voltage converters and plug adapters to ensure the safe operation of your American appliances in Europe.

We recommend purchasing an adapter with a voltage converter so you can pack less. And to pick up any necessary adapters or converters for your electronic devices before departing on your guided tour and bringing them with you.

Hair Dryers in Your Hotel

Hair dryers are common accessories in hotels. Should you want to bring your own, though, you will need to bring an adapter and voltage converter or make sure it is dual voltage by checking the label for INPUT AC 120V - 240V or a switch that can be set to 125V or 250V. Many devices have this feature, so it's worth checking before you travel. If you need a hair dryer during your trip but can't find one in your hotel room, you can inquire with the hotel staff. Many hotels will be able to provide a hair dryer upon request, either at the front desk or through housekeeping.

Air Conditioning

Air conditioning is commonly available in European hotels, restaurants, and public spaces, especially in major cities and tourist areas, but it is worth noting that the settings will differ from what you are used to in the USA.

However, it's important to note that not all accommodations or historic buildings may have air conditioning, particularly in more traditional or rural settings. Most hotels in Europe can provide a portable fan for additional room cooling if requested. Your Travel Director will be on hand to assist you throughout your trip.

Guests may bring one full-sized suitcase and one carry-on bag per person. Due to limited luggage space, we ask that your full-sized bag not exceed dimensions of 30” x 18” x 10” and cannot be over 50lbs. Space for “carry-on bags” on motorcoaches is much smaller than on aircraft, and bags with wheels, rigid frames, and telescoping handles cannot be accepted as carry-on luggage. Medium-sized backpacks, tote bags, small duffels, and messenger bags are all excellent options to use as your daily coach carry-on. Baggage allowances vary from airline to airline, and you should check with your chosen carrier for details prior to travel.

To enable you to personalize your tour experience, you will find several Optional Experiences designed to complement the itinerary. These experiences aim to offer a deeper insight into the culture and character of the areas to be visited and provide wonderful highlights for your travels.

The majority of Optional Experiences will be offered to you by your Travel Director at the beginning of your trip. Most Optional Experiences will be priced in euros. Your Travel Director will provide further information. Some may be subject to change, depending on the time you are traveling or local circumstances, including weather and days of the week.

It is recommended to have travel insurance that covers medical expenses while abroad.

In order to ensure a healthy and enjoyable trip, we strongly suggest that you pack a plentiful supply of any medication you may need while on vacation.

Prior to traveling, please notify GET of any disability requiring special assistance or any specific dietary needs that you may have, and we will strive to accommodate these.

When traveling with GET, baggage handling at hotels, service charges, and tips for hotel wait staff (for included meals) will all be taken care of by your Travel Director. There are, however, a few instances where individual tipping is welcome.

Hotel services
Tipping hotel staff for room service delivery is customary if the charge still needs to be added to the bill.

Local Specialists
It is customary to show appreciation for the insights, stories, and know-how shared with you by the Local Specialists, and we suggest a gratuity of €1-2 (Euro) per person per half day.

Your Coach Driver and Travel Director
Gratuities for your Travel Director and Driver are not included in the trip cost. At the end of your trip, you may express appreciation to your Travel Director and Driver for their excellent service and the personal attention you received. Gratuities are given at the discretion of each guest and a suggested amount per person/per day is listed in your travel documents. For your convenience and ease, there is an option to pre-pay gratuities for the Travel Director and Driver at the time of booking.

 

 

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Reviews
Service
Vacation
Independent Reviews
Thomas Kuncewitch
Review date: Sunday, March 10, 2024
Service
I feel that this tour nickled and dimed you, every excurion, every meal was not included in any part of the tour. I have never been on tour when the welcoming meal and the final night meal was not included. It seems that the package was deceptive in its advertising of what we would get with the tour. Also I was not aware that we booked a tour through costsaver tours. The guide was good but never again will we use your company.
Response from Grand European Travel:
We are sorry to hear about your disappointing experience. We do try to clearly list everything that is included in the trip on our website, brochure and travel documents. We apologize if this information was somehow not communicated.
Tuesday, March 12, 2024
Vacation
Terrible tour, the guide and driver were great but the tour didn't include anything, just hotels. It was a total waste.
Trusted Customer
Review date: Sunday, November 19, 2023
Service
I feel like it was a bait and switch tactic. One person told us one thing another told us something else.
Response from Grand European Travel:
We apologize if you were getting mixed answers. Depending on the nature of the question, some things do change frequently. For example, discounts, airfare, tour pricing, are all subject to availability and can change. We are glad to see that ultimately you enjoyed your trip.
Tuesday, December 5, 2023
Vacation
Loved every minute. Aside from free time, our tour guide went to great lengths to have the best experience.
Christine Orita
Review date: Sunday, October 8, 2023
Service
Travel Specialist was very responsive in communicating via emails addressing any concerns or questions that I had during the process.
Vacation
I got to cover practically everything I was hoping for during this first trip to Italy.
Sarah Dougan
Review date: Sunday, September 24, 2023
Service
Very great customer service and the BEST tour guide Patricia!! Wonderful experience overall!
Response from Grand European Travel:
We're so happy to see that everything went well and you enjoyed Italy. Thank you!
Thursday, October 5, 2023
Vacation
Great vacation and saw so many cool places
William Fielding
Review date: Sunday, July 16, 2023
Service
Our flight was cancelled the evening before the morning we were scheduled to depart for Québec for a connecting flight to Rome, and we were up all night trying to book a flight on our own because we couldn’t reach GET after hours nor could reach the airlines. The next morning one rep was just telling us to get to the airport ASAP without checking for an alternate flight and that our episode was just part of the flying overseas process. We went to JFK 11 hours before our rescheduled flight was to leave at 11 pm that night. While at the airport we spoke to snother rep who confirmed our flight at 11 pm that night…. so after a night of not sleeping we were at the airport 10 hours early and the airline station didn’t even open for business until after 7 pm. So we were sitting there many hours when we didn’t need to be.. Due to the cancelled flight we left JFK 12 hours later than our original flight and lost a day in Rome during which time we were to be meeting our tour director and fellow travelers, checking into the hotel, and participating in a welcome dinner. We didn’t arrive at FCO in Rome until 6 pm and as the last free airport shuttle stopped running after 3:45 pm we had to take a taxi to the hotel. We lost a day in Rome due to the cancelled flight. We were tired after flying all night and again getting little sleep in the coach upright seating, and had to somehow recover for a morning breakfast and miles of walking around the Colosseum, Vatican and a walking tour.
Response from Grand European Travel:
We are so sorry to hear about your flight delays. It has been a busy travel season so far and the airlines are struggling with staffing and weather issues and an unprecedented amount of people traveling. We hope that despite the rocky start, that you enjoyed Italy and the rest of your trip went smoothly.
Thursday, July 27, 2023
Vacation
Our tour director and driver were excellent and are highly recommended. The pace was a little fast as we sometimes wanted 15 minutes to a half hour more time to relax and enjoy time between touring. There was a lot of walking the first few days.. later toward the end we really enjoyed the dinner in Tuscany in the hills with the entertainers and the following night dinner in the Roman baths. Beautiful country to visit, great food and people and shopping and terrific history and architecture and climate. There was very little we didn’t like. Would return without doubt. The hotels were wonderful and our tour bus was perfect.
Paul Wright
Review date: Tuesday, June 13, 2023
Service
The booking was easy to complete and the trip communication was informative for the preparation of the trip.
Vacation
The tour coordinator Maria was great. She gave us a schedule and time frame as to when to meet back with the group. The tours to each location were very enjoyable. There was so much to see in such a short time. I would recommend this trip to someone who has not decided as to which place in Italy to visit. There is so much to take in that it is a perfect trip to get familiar with the country as a whole. You can pick the highlight areas of the country and return to spend more time there. The driver was very assertive with keeping us on schedule to maximize our time at the sites.
Laci Kyles
Review date: Sunday, June 11, 2023
Service
We had a wonderful experience booking our trip through GET. Our specialist was great, very responsive, and eager to help with any questions we had.
Vacation
Our travel director Maria was INCREDIBLE and truly made our trip to Italy so special. She was simply phenomenal. We loved our driver, Biagio, as well.
Caroline Powell
Review date: Sunday, May 28, 2023
Service
I would 💯 recommend! Our tour guide was Colleen. She was INCREDIBLE! She was so knowledgeable!! I have no idea how she is able to be so thorough & organized! My husband and I will definitely be booking another vacation with GET!!!
Response from Grand European Travel:
Thank you so much! We can't wait to help you plan that next trip!
Wednesday, May 31, 2023
Vacation
It was the best experience I have ever had on vacation. It was everything & MORE than what they said and what I expected!.
Trusted Customer
Review date: Sunday, October 23, 2022
Service
High energy tours
Vacation
Got sick and was not refunded prepaid tour fees
Judy Tomaszczuk
Review date: Sunday, October 23, 2022
Service
My husband and I got sick and weren’t able to get refund on optional tours
Vacation
Very fast paced. Bus driver Ferdinand’s outstanding
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