Reviews

Unedited Guest Reviews

Our reviews are 100% genuine - unedited, un-curated, and independently managed by Feefo, a global ratings and reviews provider. Feefo Award's are decided based on the ratings they receive from their customers.

Winners of the Platinum Service Award have received a Gold Badge for three years running (our Team has won a Platinum Service Award for 6 years in a row!)

In 2024, we were the first ever winners of the Trusted Service Award, 10 Years of Excellence. This exclusive award recognizes our consistent service performance, customer interaction and engagement for an entire decade

Best of Britain

S. Greig

Review date: Wednesday, November 26, 2025

Service

I was very uncomfortable dealing with her from the start, as she had a odd condescending attitude which is strange since we were spending a lot of money with GET. I was going to ask for a different agent, but decided it wasn't worth the hassle.

Vacation

It was the most expensive vacation we have ever taken and the very worst! The hotels were awful, the food even worse except for the fish and chips. The airline was booked with British Airlines, however we got code shared out to American Airlines which has tired old planes, bad food, even worse service with old worn out union flight attendants. We were jammed into a tour bus with 50 other incredibly boring sheeples, almost all were from Canada (how did that happen?), a few from Australia/New Zealand, and only a few (5-6) from the USA. The very first night at dinner we sat across from a Canadian couple, and it turns out the woman was very sick, so two days later so was I (really what dumb luck), and later 80% of everyone on the bus was sick too.. The only saving grace was the beautiful UK countryside, the Scottish Highlands, and some interesting historical towns with Roman and British ruins. We wanted to see the UK and we saw it, and we try to remember the positive experiences. But wow, what an very uncomfortable trip.

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Wonders of Italy

Trusted Customer

Review date: Wednesday, November 26, 2025

Service

Rebecca was very good and helpful, especially after date changed

Vacation

Had the date changed with 4 weeks notice. All worked out. Tomasso was a fabulous tour guide. However, we all agreed that the last 2 days seemed like filler just to get us back to Rome to end the trip. NOT leaving at 8 those mornings, for an extra 2 hours of relaxation would have changed everything. All guided tours were fine, except for the Villa on the last day - guide was horrible, condescending, impatient, and exploration should have been on our own. Also, rotating bus seats is great, but not when sitting in between same people for 12 days. All other trips have provided variety of seat mates to expand social opportunity

Amazing Spain and Portugal

Patricia Magee

Review date: Wednesday, November 26, 2025

Service

Great

Vacation

Wonderful !!!!!Dom was excellent he had lots of energy was very well versed just amazing.I highly recommend him as a tour guide he did not disappoint. Thank again for the great experience I had

Best of Hawaii Premium

Mike K.

Review date: Sunday, November 23, 2025

Service

Booking with Grand European Travel was easy and effortless. They are a great team.

Vacation

We had such a wonderful Hawaii vacation, and Grand European Travel made it all so easy. Each stop had its own charm - Twin Fin in Waikiki gave us that lively beach vibe, and everything was within walking distance, Outrigger Kona Resort felt peaceful and relaxing (we had a wonderful time snorkeling with the Manta Rays), and the Hyatt Regency in Maui was perfect and comfortable (we free snorkeled and saw sea turtles and tropical fish). The hotels were well chosen, and everything from transfers to excursions ran smoothly. A special shout-out to out travel director (Harry), who kept everything organized and really made the trip feel effortless. There was a lot of great places we visited, The Hawaii Volcanoes National Park, Oahu’s North Shore, and Pearl Harbor were a few of my favorites (too many to list). The overall cost of this vacation was what one would expect for a Premium Hawaiian vacation. Thanks for helping us create such great memories!

Great Italian Cities

Trusted Customer

Review date: Sunday, November 23, 2025

Service

Very rersponsive, informed and prompt to pick up the phone when called.

Vacation

It was simply amazing. Our Tour Director, Gordon Spicer was responsive, responsible and took care of even some challenging situations. He was humorous and helped connect our group. As far as GET is concerned, everything was done well and we are as satisfied with this tour as we were with out first one a few months ago. As far as Trafalgar is concerned, I personally would rate it lower than Insight. The hotels selected left much to be desired. The Crowne Plaza in Rome was good. The FH55 in Florence was small but clean, but the breakfast was an "economy" breakfast specially customized for Trafalgar. The hotel in Venice was the last straw on the camel's back. There were steps up and down and the room was small and stuffy, since the air conditioner was already switched off for the season. We tried to open the window and it opened out to the service area with wanter and drain pipes. It was definitely very disappointing, to say the least. The best part was that our flight back home was cancelled and we were rebooked for the next day, by United and given a hotel for a night. That hotel was the best of all the hotels. I am sorry, I don't mean to complain, but expressing my feedback. Compared to our previous tour with Insight, the group size was almost 50% larger. All in all, Insight seems a better choice. Neither Trafalgar nor Insight is bad, Insight is what we liked better.

Autumn Colors

Cathy Ann Romero

Review date: Tuesday, November 18, 2025

Service

Vacation

Great experience - educational and community focused. Travel staff excellent and very caring. Well coordinated.

Response from Grand European Travel:

Thank you for your 5 Star review. If you have any further comments about your trip, we would love to hear them!

Tuesday, November 18, 2025

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European Traveler

Trusted Customer

Review date: Monday, November 17, 2025

Service

Vacation

Our trip was better than we expected! It was absolutely wonderful

Response from Grand European Travel:

Thank you for the wonderful 5-star review! Should you have any further comments or insights about your journey, we’d be glad to hear from you.

Tuesday, November 18, 2025

Country Roads of Portugal

Trusted Customer

Review date: Monday, November 17, 2025

Vacation

Impressed with the history of Portugal. The tour was complete and well organized

Response from Grand European Travel:

Thank you for sharing your feedback on the Country Roads of Portugal tour. We're glad you enjoyed the itinerary. It's wonderful to hear that you found the trip fulfilling. We appreciate you taking the time to share your experience.

Wednesday, November 19, 2025

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Great Italian Cities

Paula Gallagher

Review date: Monday, November 17, 2025

Service

Vacation

Excellent, especially our tour director Lino

Response from Grand European Travel:

Thank you for your review of the Great Italian Cities tour. We're glad to hear you enjoyed your trip and that our Travel Director provided a positive experience. We appreciate your feedback and hope to see you again soon.

Wednesday, November 19, 2025

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