Trusted, Transparent Guest Reviews

Thank you for taking the time to share your feedback. We are sorry to read about the difficulties you experienced with your flights and the impact this had on your trip. We understand how disappointing it must have been to miss the first 24 hours of your itinerary due to the flight cancellation, particularly as this meant you were unable to take part in an Optional Experience because there was no longer availability when you joined the trip. We appreciate how frustrating this would have been, especially when you had been looking forward to making the most of your time away. We are also sorry to read about your experience at LAX on your journey home. Having your departure gate changed three times and needing to walk such a considerable distance after travelling for 24 hours without sleep sounds extremely tiring and stressful. We appreciate that these circumstances were outside of your control and understand how they affected your overall experience. Your feedback is important to us, and we will ensure your comments are shared with the relevant teams for consideration. Thank you for choosing to travel with us and for taking the time to share your experience. We are sorry that your journey was affected by these circumstances and hope that, despite these challenges, there were still some positive memories from your time with us.

Thank you for taking the time to share your feedback. We are sorry to read that certain aspects of your trip did not meet your expectations, particularly regarding the meals and the sightseeing experiences at the Normandy landing sites. We regret that the food provided throughout the trip was disappointing, especially on the first evening. We understand that meals are an important part of the overall travel experience, and we are sorry that the standard did not meet your expectations. We are also sorry to read about your disappointment with the visit to Omaha Beach and the surrounding historical sites. We appreciate that, given the historical significance of this area, you had expected more time to explore and a more detailed commentary to help bring these important events to life. Simply driving past key locations without stopping or receiving meaningful explanations would understandably have been frustrating. We recognise your specific comments regarding the 29th Infantry Division, the 2nd Rangers, Colonel Norman Cota, the Bedford Boys and the original cemetery location. These are important elements of the history of the D-Day landings, and we understand your disappointment that they were not included in the commentary or adequately explained during the visit. Your feedback regarding the depth of historical information and the overall experience at these significant locations will be shared with the relevant teams for review. We appreciate you bringing these concerns to our attention, as providing meaningful insight into the history and significance of the places visited is an important part of the experience. Thank you again for sharing your observations. We are sorry that these aspects of your trip fell short of what you had anticipated and appreciate the opportunity to review your feedback.

Thank you for sharing such wonderful feedback following your Trafalgar tour. We are so pleased to read that you had such a memorable experience travelling with us. It is particularly rewarding to know that your Travel Director made such a positive impression. We appreciate your kind comments regarding their patience, professionalism and extensive knowledge of Spain and Portugal. It is clear that their thoughtful gestures, personal attention and ability to handle unexpected situations helped make each visit special and contributed to such an enjoyable journey. We are also pleased to read that the Travel Director created such a welcoming and friendly atmosphere, bringing together guests from different countries and helping everyone feel comfortable and included. Creating these connections and shared memories is an important part of the travel experience. Your kind recognition of the Coach Driver is equally appreciated. We are pleased that their contribution helped make your tour such a positive experience. Thank you for choosing Trafalgar and for taking the time to share your appreciation. We will be sure to pass your kind words on to our team, as feedback such as yours is a wonderful recognition of the care and dedication that goes into making each journey memorable. We hope to have the pleasure of welcoming you on another Trafalgar journey in the future.

Thank you for sharing your feedback. We are so pleased to read that you loved every aspect of your trip to Greece and that it proved to be such a memorable experience. It is particularly rewarding to know that your Travel Director played such an important part in making your journey enjoyable. We will be sure to pass on your kind comments in recognition of their efforts and dedication. We are also pleased that you enjoyed exploring Greece, visiting its many remarkable sites, experiencing the local cuisine and, importantly, building friendships with your fellow travellers. These shared experiences and connections are often what make a journey so special. Although we understand that it is always difficult when a memorable holiday comes to an end, we hope the memories you have made will stay with you for many years to come. Thank you for choosing Insight Vacations. We truly appreciate your support and look forward to welcoming you on another journey with us in the future.