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Trusted, Transparent Guest Reviews

Feefo awards are based purely on real customer feedback. Excellence in customer service is not just a goal at GET, it is our daily commitment. These awards represent the ultimate vote of confidence from our guests, and we are incredibly grateful for their trust and feedback.

The GET Team has earned the Feefo Gold Trusted Service Award for ten consecutive years, reflecting consistently high guest ratings of 4.5 or above.

The GET Team has earned the Feefo Gold Trusted Service Award for ten consecutive years, reflecting consistently high guest ratings of 4.5 or above.

Your GET Team of Travel Specialists has earned the Feefo Platinum Trusted Service Award for the past six years, a prestigious recognition given to businesses that consistently maintain Gold-level service ratings year after year.

Your GET Team of Travel Specialists has earned the Feefo Platinum Trusted Service Award for the past six years, a prestigious recognition given to businesses that consistently maintain Gold-level service ratings year after year.

In 2024, the GET Team was proud to be among Feefo’s inaugural recipients of the 10 Years of Excellence Award, recognizing a full decade of consistent service performance and exceptional guest experiences.

In 2024, the GET Team was proud to be among Feefo’s inaugural recipients of the 10 Years of Excellence Award, recognizing a full decade of consistent service performance and exceptional guest experiences.

Wonders of Britain and Ireland
Trusted Customer
Review date: Friday, October 9, 2026
Service
My sister-in-law and I travel together. We don’t live in the same residence. And a lot of the time the emails go to her only. Which then has to forward to me.
Vacation
Wonders of Britain and Ireland
Patricia Mott
Review date: Friday, October 9, 2026
Service
Booking was fine. Communication could be a bit better. We had them book our British Air. We were never told that did not include assigned seats. We just happened to find that out. We could get assigned seats 24 hours before our flight or purchase seats, which cost us another $200. We will probably never fly with them again.
Vacation
The trip was a very fast paced trip. Overall it was good and we enjoyed travel director Damian. Many days were long by leaving by 7 am and not getting to a hotel until 8pm, then having dinner and checking in. I would say we needed more time at many stops. Many times we had an hour to see attractions and have lunch. Also we did not get to stay in Liverpool. We had a bus tour and that was it. We did not even have a chance to buy souvenirs. Our scheduled overnight had to be changed but I think they could have worked in an hour to let us see the city. Also we have traveled with Insights many times before. We will probably not do a Trafalger tour again.
Traditional Europe
Trusted Customer
Review date: Friday, October 9, 2026
Service
My booking Agent was Rita and she was awesome.. She contacted me back whenever I left messages for her and she answered every question. It was a pleasure to work with her.
Vacation
The entire Mult-European Tour was an amazing experience. I loved every aspect of it and will continue to go visit other countries in the upcoming years. So many beautiful places were seen and I learned so much history. Some of the history provided was a refresher course and new information was provided as well. My tour guide Richard was knowledgeable and awesome as well.
Northern Italy Including Cinque Terre
Susan Winowiecki
Review date: Thursday, October 8, 2026
Service
We had no trouble with the booking, but it turned out GET was the same as Trafalgar. I went to Sicily years ago with GET and thought the hotels were great. I went on a Trafalgar tour once and found the hotels very mediocre. If I had known this was Trafalgar I wouldn’t have taken it because these hotels were mediocre
Vacation
Victorious was very kind and helpful. He ordered a taxi for my husband and a couple of ladies who had difficulty walking. The group was very friendly and enjoyable to be with. Our hotels were okey, small rooms, nothing special. I thought the breakfast food was fine, but a couple of the dinners quite mediocre. I have issues, I suppose, with northern Italian cooking. I like pasta, calamari, and shrimp with sauces, like a tomato or cocktail sauce. But all they served was olive oil and lemon. I thought their risotto was terrible. Our dinner in the rural area with the picnic tables was our best meal. I loved the cook showing us how they made pasta from scratch, The pasta they served that night was delicious because it had a very delicious sauce. Plus, the band was great. We danced and sang and had a terrific time
Splendors of Italy
Trusted Customer
Review date: Thursday, October 8, 2026
Service
It’s always hassle free!
Vacation
Our guide, Antonella Perfetto, was fantastic!
Best of Portugal
Trusted Customer
Review date: Thursday, October 8, 2026
Service
Vacation
Trafalgar made sure that we experienced all of Portugal, it was a great trip
Best of Germany
Donna Mahoney
Review date: Thursday, October 8, 2026
Service
Tom, our guide, was amazing. His knowledge of German history was outstanding. He has a great sense of humor and made everyone on the tour feel as though he was there for just them, checking in with every person daily. He made our trip educational and fun.
Vacation
Great trip! This trip was just the right amount of time and really did cover the “Best of Germany”. Every location was amazing and the food was wonderful! The optional tours were well worth doing. We had a great time.
European Whirl
Cathy Boaz
Review date: Wednesday, October 7, 2026
Vacation
Recently returned from the European Whirl. This was our first GET trip. We were hesitant because of the fast pace but It was beyond what we expected. The hotels and meals were wonderful. The itinerary was a whirl but we saw everything we could have imagined. Our trip was made perfect because of our trip guide Kyle Olsen. He was absolutely amazing. He was organized, knew so much of the history of where we went, got us into tours early to avoid crowds, so much fun and made sure everything went smooth for everyone We were on the bus quite a bit but we had Paul as our driver, he was the best
Best of Italy
Joseph Garofalo
Review date: Wednesday, October 7, 2026
Service
Wonderful, exciting, well planned & fun. Great group of tourists. Knowledgeable tour guide & lovely bus driver.
Vacation
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Best of Germany
Nancy Wilson
Review date: Tuesday, October 6, 2026
Service
we had no problems booking and all questions were answered when we did call in for some questions
Vacation
I felt rushed at each stop we went to with not a whole lot of time to enjoy the smaller towns. 1 and a half hours is not enough time at each stop wanted to see way more. getting a bite to eat and that took away time to look and see things. the location of some of the hotels you were way out of the main part of the city for the larger cities.
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