Reviews

Unedited Guest Reviews

2023 Feefo Platinum Award Guest Reviews Light Silver Ds

As you plan your vacation, we invite you to read our guest reviews here.

Our reviews are 100% genuine - unedited, un-curated, and independently managed by Feefo, a global ratings and reviews provider. Feefo extends the Platinum Trusted Service Award to businesses that have achieved the Gold standard for three consecutive years. When you book with us, you'll see how we have earned Feefo's prestigious Platinum Trusted Service Award for the 5th year in a row!

Trusted Customer
Review date: Monday, October 2, 2023
Service
Booking was smooth, called later to add information to booking, agent was very helpful.
Vacation
The travel director was phenomenal.
Sheree Green
Review date: Monday, October 2, 2023
Service
She was very knowledgeable and patient. I was happy she was the one I connected with.
Vacation
It was so well planned and executed. We didn't have to do much, just show up. That's what we like.
Trusted Customer
Review date: Monday, October 2, 2023
Service
It was easy to book, and well organized!
Vacation
Michelle and Terry from the "Best of Scotland " tour were amazing! It was so nice that everything was taken care of, and we didn't have to worry about a thing. Michelle even gave great suggestions and a map for time on our own before the tour started. We would love to travel with them again on a future trip! Thanks for saving us from driving on the wrong side of the road, and taking care of all the details!!
Trusted Customer
Review date: Sunday, October 1, 2023
Service
Booking was easy and informative.
Vacation
Great Travel Dierector and coach driver.
Spectacular Canyons National Parks end Rapid City
Trusted Customer
Review date: Sunday, October 1, 2023
Service
GET was great. Costsaver needs to do better regarding hotel quality and availability for dining possibilities. Most venues were too far away from hotels at the end of a very busy and hectic day. Travel Director and Coach driver were both exceptional.
Vacation
Sights were fantastic! Lodgings and meal availabilty were poor.
Michael Lederer
Review date: Sunday, October 1, 2023
Service
GET did an excellent job of providing trip information and updates on a timely basis.
Vacation
We saw everything Italy had to offer, but the trip was a bit exhausting. Our Trafalgar Tour Director, Jeff Allen, was outstanding. He organized everything and was dedicated to making sure we experienced everything listed in the itinerary. We put on around 1,900 bus miles. The late evening meals and early wake up calls made for a very busy tour.
Sandra Adamek
Review date: Sunday, October 1, 2023
Service
Everyone was so very helpful and accommodating i planning our trip.
Vacation
It was a fun time. Steve our tour director was wonderful. Letting us know the history of the area and had real concern for everyone.
Trusted Customer
Review date: Saturday, September 30, 2023
Service
The booking experience was generally good. There were times that the web site was not as clear as I would like it to navigate. I had to fill in certain information more than once to complete the entries.
Vacation
The tour itself was well organized and the tour director sis an excellent job during the entire trip. The local guides were mostly good. But they could focus more on some of the more popular points of interest, rather than just the ole towns or main squares of each of the cities that we visited. For example, I think I missed the Diocletian's Palace in Split and also wished I could see the Olympic site in Sarajavo. We also skipped the Montenagro optional trip due to unforeseen circumstance.
Trusted Customer
Review date: Saturday, September 30, 2023
Service
The booking and interaction experience was excellent.
Vacation
The trip to Ireland was worth it and we are so glad to have experienced it with our best friends. For a very active daily schedule, it was well planned and provided a high level of convenience and enjoyment for the large number of people on our tour. We will always cherish the wonderful and unique experiences of such a beautiful country and its warm hard working people, and rich culture. However; a couple of drawback experiences caused us to have a good vacation as opposed to a Great One. The first few nights were was very hot and humid. We didn't know there was no air conditioning in the hotels; and because of the extreeme head slept with our windows open and curtains partially open to get fresh air into the room. In particular, The Staecy Hotel as not up to par and for us was a terrible location. Our rooms had windows faced the alley on an extreemly hot humid night, with the window open, the noise and the bright 24 hour security light we barely slept. This was 2 out of the frist 3 nights of our tour. Later we found out other tour members had river front rooms and no such issues. It took us a couple of days to "catch up". The last two days, a lady in our tour group was so sick that she could not participate, was feverish, caughing, etc..requiring special attention. But, the last day of the tour she was back on the bus. By then others were coughing too. On departure day, our best friends were very sick, and we were getting sick too. After our arrival home (U.S.) our friends tested positive for COVID...and we all had to quarantine at home for over a week. It's understandable all cannot be accounted for with so many people, but we were surprised there were no policy or action taken to seperate the sick person(s) from healthy tour members. At the end of the day: this was our first tour with GET and Trafalgar, and we were travelling with best friends who invited us to join them. The overall tour was very memorable, with so many the wonderful sites, unique experiences, and the hospitality of the Irish local people. We felt very lucky to have our tour Director, Francis, and bus driver, Darrius, who were so knowledgable, considerate, fun. They worked together wonderfully, showed they absolutely loved their jobs and liked us all... both were outstanding! They made our trip great!
Trusted Customer
Review date: Saturday, September 30, 2023
Service
The agent was very helpful, knowledgeable, thorough and patient. They were available for questions I had throughout the whole process.
Vacation
The trip was amazing. The director was very knowledgeable, entertaining, friendly and helpful. The driver was very efficient, helpful and friendly. They both went over and above for our group. The trip itself not only gave a lot of history, but so much beauty, not only of buildings, but countryside and people as well.
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