Our reviews are 100% genuine - unedited, un-curated, and independently managed by Feefo, a global ratings and reviews provider. Feefo Award's are decided based on the ratings they receive from their customers.
Winners of the Platinum Service Award have received a Gold Badge for three years running (our Team has won a Platinum Service Award for 6 years in a row!)
In 2024, we were the first ever winners of the Trusted Service Award, 10 Years of Excellence. This exclusive award recognizes our consistent service performance, customer interaction and engagement for an entire decade
Barry Lavay
easy to book
it was an enjoyable trip and our tour guide Stacey was quite professional and went above and beyond to meet all the participants
Review date:
Thursday, November 13, 2025
Lawrence Sklar
Everything went smoothly and all questions were answered. We felt well prepared for the trip.
We had a wonderful time! James, the Tour Director and Marco, the driver both did a great job making sure everything went smoothly and on time. We saw some amazing sights and had interesting experiences. The members of the group got along well.
Review date:
Wednesday, November 12, 2025
Trusted Customer
Everything was great until when I called with a question about luggage requirements on Italian trains. The answer could have that the women I was talking to just didn't know, which I could accept. But the tone of her voice, in my opinion, was rude and unacceptable. Other than that every other phone call was handled with real professionalism and good customer service.
Review date:
Wednesday, November 12, 2025
Joan Strehl
Not really given much information.
We are so sorry that we ever chose this trip. The transfer from the airport was very difficult to find. No one at the hotel to greet us. Our room was not ready. Then when it was ready we had to bring our luggage up ourselves. Most of our time was spent on the bus. We hardly saw any of Portugal. The one day we paid for the extra excursion to Cascais was hardly worth it. We had about an hour and a half there. Definitely needed more time. The coach museum and the Queluz palace in the afternoon were totally not worth our time.
The meals that were included were terrible. Our first night in Madrid we were taken to a restaurant called Edelweiss. Chicken cutlets, a nice authentic Spanish meal would have been nice.
Avila was not worth mentioning at all.
We have traveled in the past to Europe with Trafalgar and GET. The experiences were wonderful. I had no idea this was an Insight Tour. I never heard of them. After this experience I never plan on going on another tour. It cured me. There was alot of walking and no accomodations for people that have mobility difficulties.
The bus driver did a good job and Maria the guide was very nice. Overall a disappointment.
Review date:
Tuesday, November 11, 2025
Trusted Customer
Our travel specialist was great.
We had a great time on this tour. We enjoyed our tour guide Chris Daley and our driver Alberto. Thanks for the great memories.
Review date:
Monday, November 10, 2025
Trusted Customer
The person that we worked with answered all of our questions.
We saw so much of the country. Some of the cities were not on my radar, but if I can, I will come back to see more, particularly Seville and Valencia. I appreciated the periodic stops that we made during the longer travel days. Everything was very well organized. We never waited more than a few minutes for our tours to start.
Review date:
Sunday, November 9, 2025
Gary Mizzone
Would have been nice to have some of the information mailed with more details and information about the itinerary and travel schedule.
The trip was enjoyable. As for the included dinners they weren’t very good.
First night in Madrid you would anticipate an authentic Spanish food experience, not a German restaurant. Would have preferred to have been on our own for the dinners or given an option if the restaurants were made known to us beforehand.
Also, we received no recommendations from our guide for good local food places for the times we were on our own.
I would say our dining experiences were the most disappointing aspect of an otherwise nice trip. The driver and our guide were both very nice.
Review date:
Sunday, November 9, 2025
Barbara Walker
The staff was very good about answering any questions
Our guide, Jonathon, was the best ever. We fell in love with Paris. The art museums were spectacular as was everything else. Food was good and people were friendly.
Review date:
Sunday, November 9, 2025
John Walsh
Barbara was exceptional. She provided excellent details and information about the tour. She answered numerous questions, like money exchange, pickup and drop off, excursions, and more. She was very helpful.
It was a trip of a lifetime. Absolutely amazing. The trip went with a hitch, from pickup at the airport in London to drop-off at the airport in Rome. The tour guides were AMAZING. Patrick was unbelievably organized, helpful, accommodating, and a great person. We had NO issues, not even other travelers delaying the tours or returning late. The excursion was perfect, well thought out and ideal for the locations we visited. I can't rave enough about our trip and the accommodations. Barbara our travel agency was very helpful and answered many questions giving us great information on accommodations, money exchange, excursions, and pickup and drop off details. We will do this again. Go with GET for our next adventure. Value for the money was well worth it. The accommodations were exceptional and the food was super fantastic.
Review date:
Sunday, November 9, 2025
Trusted Customer
Booking was great! We appreciated the timely emails.
This was a trip of a lifetime. We experienced everything we wanted to see and more! We had the best travel director, Sally Reynolds. She took care of everything with a smile. She kept us all smiling and gave helpful cultural insights. This was truly an amazing trip. We are looking forward to our next adventure!
Review date:
Sunday, November 9, 2025
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