Our reviews are 100% genuine - unedited, un-curated, and independently managed by Feefo, a global ratings and reviews provider. Feefo Award's are decided based on the ratings they receive from their customers.
Winners of the Platinum Service Award have received a Gold Badge for three years running (our Team has won a Platinum Service Award for 6 years in a row!)
In 2024, we were the first ever winners of the Trusted Service Award, 10 Years of Excellence. This exclusive award recognizes our consistent service performance, customer interaction and engagement for an entire decade
Tabither Madden
Tour guide was pleasant— He could be a little more informative on the road while we were traveling -
The countries that we visited were amazing. (France/Germany/Switzerland and The Netherlands), I enjoyed the trip tremendously. The only downfall was the amount of time spent riding on the tour bus. For me, it was too much time on the bus - I had a very different idea— I assumed the travel would be by different modes of transportation throughout the trip.
Other than too much time spent on the
Review date:
Tuesday, December 3, 2024
Trusted Customer
Fast and efficient!
All was wonderful!
Review date:
Sunday, December 1, 2024
Trusted Customer
Easy experience. Provided a lot of detail on trip. Even booked our flights which was very helpful. Paying gratuities up front was very helpful as well so we didn’t have to worry about it at the end of the trip.
Travel Director was incredibly knowledgeable and had a great sense of humor. Liked the fast pace as we were able to see a lot and do a lot. The trip was very organized from getting picked up at the London airport all the way through to when we got dropped off at the Paris airport. Appreciated that there was someone at the Paris airport to assist in getting us where we needed to go. Smooth all the way through. 44 in the group and everyone got along really well. Good value for the money. Nice hotels with great locations. Most extras were worth it and added value to overall experience.
Review date:
Wednesday, November 27, 2024
James Pritchett Iii
Everything was in order. My agents were professional and competent.
An excellent vacation. Exceeded my expectations. Italy was wonderful; our tour guide and driver were top notch.
Review date:
Sunday, November 24, 2024
Response from Grand European Travel:
You can't get better than exceeding expectations. Thank you so much!
Monday, December 2, 2024
Trusted Customer
I enjoyed the tour, however there was a lack of special inclusions (i.e. Rotorua mud pits as example) that would have been appreciated. Staying at Lake Tecapo an extra night would also have been enjoyed. Almost too much 'free time' as well.
Review date:
Sunday, November 24, 2024
Response from Grand European Travel:
We appreciate your suggestions which we will pass along to the Tour Operator. Thank you!
Monday, December 2, 2024
Trusted Customer
I didn’t book the trip my partner did.
It was a great experience with 42 other nice people from around the world. The travel guide was very knowledgeable, understanding and funny at times.
I learned a lot about the various countries we visited that I hadn’t known before.
Review date:
Sunday, November 24, 2024
Response from Grand European Travel:
We are so glad you enjoyed yourself! Thank you
Monday, December 2, 2024
Trusted Customer
Very helpful with questions and booking flights!
Excellent time. Would have enjoyed more historical aspects of Hawai’i. Communication was lacking first couple of days. Lots of questions and Lillie info from hotels about amenities and nearby selections
Review date:
Sunday, November 24, 2024
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