Trusted, Transparent Guest Reviews

Feefo awards are based purely on real customer feedback. Excellence in customer service is not just a goal at GET, it is our daily commitment. These awards represent the ultimate vote of confidence from our guests, and we are incredibly grateful for their trust and feedback.

The GET Team has earned the Feefo Gold Trusted Service Award for ten consecutive years, reflecting consistently high guest ratings of 4.5 or above.

Your GET Team of Travel Specialists has earned the Feefo Platinum Trusted Service Award for the past six years, a prestigious recognition given to businesses that consistently maintain Gold-level service ratings year after year.

In 2024, the GET Team was proud to be among Feefo’s inaugural recipients of the 10 Years of Excellence Award, recognizing a full decade of consistent service performance and exceptional guest experiences.

Britain and Ireland Highlights

Trusted Customer

Review date: Monday, May 11, 2026

Service

Good, however there was a bit of lack of response.

Vacation

Five countries in five days was awesome. The food was good, the tour guides were helpful and the driver was excellent. We enjoyed the daily hearty breakfast with wonderful local products. The optional excursions were fun especially the local dinners. Well worth it.

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Best of Scotland

Trusted Customer

Review date: Monday, May 11, 2026

Vacation

Scotland was more beautiful then we imagined. Our tour guide and driver were incrediable and of course it helped that we didn't experiance any rain for the entire week. Highly recommend this tour.

Best of Ireland and Scotland

Dolores Metzger

Review date: Monday, May 11, 2026

Service

Vacation

We loved our trip to Ireland and Scotland. Our tour director Michael Mcclure was very knowledgeable, humorous, organized and overall made the trip a success. The included mesls and hotels were excellent. We enjoyed learning the history of Ireland and Scotland and taking in all the beautiful landscapes. Overall a 10+ vacation!

Best of Holland Belgium and Luxembourg

Lori Go

Review date: Monday, May 11, 2026

Service

I didn’t have any experience with an agent

Vacation

We loved this tour very much. Our travel director Heidi was so organized and made each day easygoing and seamless. We never felt rushed in anyway. There were plenty of free time when we could walk around on our own. All the sights on this tour were excellent. My only complaint is that the included dinners were subpar. I feel that if the package includes dinners it should be worth what I’m paying and it was not to my liking. Other than that, it was an awesome experience and I look forward to booking another trip next year.

Response from Grand European Travel:

Thank you for sharing your feedback. We are pleased to hear that you enjoyed the tour and that your Travel Director helped make each day feel well organised, relaxed and seamless, with a good balance of guided experiences and free time. It is also great to know that you were able to enjoy all the key sights and explore at your own pace where possible. We are sorry to hear that the included dinners did not fully meet your expectations. Feedback like this is important and will be shared with the relevant teams as we continue to review our dining experiences. Thank you again for choosing to travel with us and we look forward to welcoming you on another journey in the future.

Monday, May 11, 2026

European Traveler

Karen Abercrombie

Review date: Sunday, May 10, 2026

Service

The booking experience was smooth.

Vacation

This vacation was amazing from start to finish. The European Traveller tour was great! Our tour guide, Patrick, was fantastic. He was very personable and his knowledge of the history, monuments, museums etc. was vast. All of the hotels were comfortable and accommodating. The food in each city was excellent! I could go on and on about the fun we had and the people we met on our tour. Just know that if you travel with Trafalgar, you will have no regrets.

Response from Grand European Travel:

Thank you for sharing your feedback. We are pleased to hear that the booking experience was smooth and that your European Traveller tour exceeded expectations from start to finish. It is great to know that your Travel Director provided such strong support throughout, sharing extensive knowledge and helping bring the history and landmarks to life. We are also pleased that you found the hotels comfortable and well suited, and that you enjoyed the food in each destination. We are glad the trip was such a memorable experience and that you had the opportunity to connect with fellow travellers along the way. Thank you again for choosing to travel with us and we hope to welcome you on another journey in the future.

Monday, May 11, 2026

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Highlights of France and Barcelona

Review date: Sunday, May 10, 2026

Service

Excellent - very helpful. All questions answered up front.

Vacation

This trip was fantastic. We saw so many unexpected treasures; extended time in the Dali museum, stained glass windows from the 1200's, several medieval villages/castles, Roman amphitheaters - wonderful. Our driver, Mario, and tour director Chantal were top notch professionals who seemed to still enjoy their jobs even though they have been doing them for years.

Response from Grand European Travel:

Thank you for sharing your feedback. We are pleased to hear that everything was well organised and that your questions were answered clearly from the outset, helping you feel well prepared for the trip. It is also great to know that you enjoyed the wide range of experiences, from the Dali Museum and medieval villages to castles, stained glass windows and Roman amphitheatres. We are glad these unexpected highlights made the journey so memorable for you. We are especially pleased to hear your positive comments about your Coach Driver and Travel Director and that their professionalism and enthusiasm helped enhance your experience throughout. Thank you again for choosing to travel with us and we hope to welcome you on another journey in the future.

Monday, May 11, 2026

Wonderful France

Trusted Customer

Review date: Sunday, May 10, 2026

Vacation

We enjoyed the unique cities, the food and our tour director was excellent.

Response from Grand European Travel:

Thank you for booking with GET and for sharing your feedback. We are pleased to hear that you enjoyed the unique cities, the food and that your Travel Director provided excellent support throughout your journey. It is great to know that these elements contributed to a positive overall experience. Thank you again for choosing to travel with us and we hope to welcome you on another journey in the future.

Monday, May 11, 2026

Northern Italy Including Cinque Terre

Gerald Anderson

Review date: Saturday, May 9, 2026

Service

Fine, efficient, helpful,

Vacation

Personnel involved: excellent General organization of sites to see: very good Paid “extras”: mixed

Response from Grand European Travel:

Thank you for booking with us and for sharing your feedback. We are pleased to hear that you found the trip well organised and efficient, and that the personnel involved provided excellent support throughout your journey. It is also great to know that the planning of sites to see met your expectations. We appreciate your comments regarding the paid extras, and we understand that your experience of these was mixed. Feedback like this is valuable and will be shared with the relevant teams for review. We hope to welcome you on another journey in the future.

Monday, May 11, 2026

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