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Trusted, Transparent Guest Reviews

Feefo awards are based purely on real customer feedback. Excellence in customer service is not just a goal at GET, it is our daily commitment. These awards represent the ultimate vote of confidence from our guests, and we are incredibly grateful for their trust and feedback.

The GET Team has earned the Feefo Gold Trusted Service Award for ten consecutive years, reflecting consistently high guest ratings of 4.5 or above.

The GET Team has earned the Feefo Gold Trusted Service Award for ten consecutive years, reflecting consistently high guest ratings of 4.5 or above.

Your GET Team of Travel Specialists has earned the Feefo Platinum Trusted Service Award for the past six years, a prestigious recognition given to businesses that consistently maintain Gold-level service ratings year after year.

Your GET Team of Travel Specialists has earned the Feefo Platinum Trusted Service Award for the past six years, a prestigious recognition given to businesses that consistently maintain Gold-level service ratings year after year.

In 2024, the GET Team was proud to be among Feefo’s inaugural recipients of the 10 Years of Excellence Award, recognizing a full decade of consistent service performance and exceptional guest experiences.

In 2024, the GET Team was proud to be among Feefo’s inaugural recipients of the 10 Years of Excellence Award, recognizing a full decade of consistent service performance and exceptional guest experiences.

Country Roads of Belgium Luxembourg Netherlands
Trusted Customer
Review date: Thursday, June 11, 2026
Service
When just making and inquiry or booking the response of the Travel Specialist has been incredibly fast, and always with the customer best interest. Travel Specialist are very helpful, knowledgeable and good listeners.
Vacation
Best vacation with Insight the tour director Peter and driver James were amazing. Courteous, professional, and very knowledgeable. Always, going out of their way for the best interest of the group. They are a true asset to the Company. We will continue using Insight Vacations on our future travels and have been highly recommended to our friends and family.
Bohemian Highlights End Prague
Trusted Customer
Review date: Wednesday, June 10, 2026
Service
The booking experience was pretty easy.i had to call back several times with questions, and each time I called the representative was very pleasant. Everything was fully explained.
Vacation
We were with a great tour director and group of people. All of the sights were very interesting; there wasn't one that was a favorite. The time really went too fast; wish it could have been twice as long.
Highlights of Ireland and Scotland
Robert Venegas
Review date: Tuesday, June 9, 2026
Vacation
My wife and I enjoyed our recent trip to Ireland, Northern Ireland and Scotland very much! The three countries were very beautiful, so green! And the people were very friendly. And the weather was better than we had expected. But our Tour Director, Fiona Harrison, made our trip that much more AMAZING!!! She was on top of everything. Yes, everything! Every city tour, castle tour or other schedule activities was handled very competently. She made sure our experience was fun and positive. She made our trip so wonderful!!! We cannot say enough positives things about her. Her knowledge of the historical aspects of the three countries was exceptional. YES...was by far the best TD we have EVER had. This trip was our 10th trip to Europe (Ireland/Scotland/Great Britain/Spain/Germany/Switzerland/Portugal/France/Italy) in the past 8 years. No other TD was as good as Fiona was! She should be training other TD's on how to treat travelling guest.
Response from Grand European Travel:
Thank you for booking with GET and for taking the time to share your feedback. We are pleased to hear that you and your wife enjoyed exploring Ireland, Northern Ireland and Scotland, and that the scenery, local people and favourable weather contributed to such a memorable experience. It is especially rewarding to know that the Travel Director played such an important role in making your journey exceptional. We greatly appreciate your recognition of their organisation, professionalism, knowledge and commitment to ensuring every aspect of your trip ran smoothly. We will be sure to share your kind comments with the team. Thank you again for your thoughtful feedback and continued enthusiasm for travel. We hope to welcome you on another memorable vacation in the future.
Wednesday, June 10, 2026
Wonders of Britain and Ireland
Trusted Customer
Review date: Tuesday, June 9, 2026
Service
Vacation
The whole experience was phenomenal. Our tour guide John was so friendly and approachable and our bus driver Stephanie was remarkable!! We will definitely be looking at Trafalgar for future trips.
Response from Grand European Travel:
Thank you for booking with GET and for sharing your feedback. We are pleased to hear that you had such a positive experience and that your journey exceeded your expectations. It is especially rewarding to know that the Travel Director's friendly and approachable manner, together with the professionalism of the Coach Driver, helped make your trip so memorable. We greatly appreciate your kind comments and will be sure to share them with the team. Thank you again for choosing GET. We look forward to assisting with your future travels and hope to welcome you on another journey soon.
Wednesday, June 10, 2026
Best of Devon and Cornwall
Arlene D
Review date: Monday, June 8, 2026
Service
Pretty standard nothing over the top, but we were able to accomplish what we needed to pretty easily. There was a discount for AARP members that I didn’t take an advantage of initially when I called at a later date to try to take advantage of it the agent did not know what I was talking about.
Vacation
Our vacation was great. Very different from what we were typically do. We were on the go all the time, but it was very easy since we didn’t have to take care of anything. Our tour guide was fantastic. We were pleased with all of the destinations during our tour. The hotels could’ve been a little bit better however, overall we absolutely would recommend this to friends.
Response from Grand European Travel:
Thank you for booking with GET and for taking the time to share your feedback. We are pleased to hear that you enjoyed your vacation and found the overall travel experience convenient and easy, allowing you to focus on enjoying the journey. It is especially rewarding to know that you were pleased with the destinations visited and that the Travel Director helped make your trip memorable. We also appreciate the contribution of the Coach Driver in ensuring a smooth journey throughout. We are sorry to learn of the confusion regarding the discount enquiry and appreciate you bringing this to our attention. We also value your comments regarding the hotels, as feedback such as yours helps us continue to improve our guest experience. Thank you for your recommendation. We are grateful that you chose to travel with us and hope to assist with your future travel plans.
Wednesday, June 10, 2026
Secrets of Greece including Corfu
Trusted Customer
Review date: Sunday, June 7, 2026
Vacation
I absolutely loved Anna, our guide. She was. Rey informative and personable. Loved our driver Panos too. He was awesome. We saw many sights and it was very organized. Can't wait to travel again.
Response from Grand European Travel:
Thank you for booking with GET and for sharing your feedback. We are pleased to hear that you enjoyed your experience and that the Travel Director was informative and personable throughout your journey. It is also great to know that the Coach Driver helped ensure smooth and comfortable travel. We are glad the itinerary was well organised and that you were able to see so many sights along the way. Thank you again for your kind comments, and we look forward to welcoming you on another trip in the future.
Monday, June 8, 2026
Glorious Switzerland
Gerard Guillorn
Review date: Sunday, June 7, 2026
Service
Rob did a great job explaining things and helping us to coordinate everything, in fact, we used him again for our upcoming Country Roads of France tour in 2027.
Vacation
We thoroughly enjoyed the Glorious Switzerland tour! It quickly became evident that Matt is not only very good at his job, he really enjoys it! And he has great relationships with the folks with whom we ate and visited. From the beginning, Matt was accessible via WhatsApp, which made it easy to communicate. He did a great job of providing daily communcation and seating arrangements via WhatsApp (a first for me, which I really like a lot!). Carol and Kathy are vegetarians, and Matt made sure that they had the right meals. He provided facts, anecdotes and stories that made the tour come to life. Chris was a great driver - he did a tremendous job on those tight Swiss roads and made sure that we were comfortable all the time. He was friendly but all about getting us from point a to b to c safely. The time in Zermatt was tremendous, and the weather totally cooperated. The views were amazing! Lake Maggiorre and Lugano were beautiful and St. Moritz was also. Taking the trains into the Alps was fun and the sights were great. Going to Lichtenstein was fun (as quick as it was) and Lucerne is one of my favorite cities in Europe, so I really enjoyed that. We have recommended the tour to others and told them if they got Matt and Chris, they would have a fantastic time.
Response from Grand European Travel:
Thank you for booking with GET and for sharing such detailed feedback. We are pleased to hear that you thoroughly enjoyed the Glorious Switzerland tour and that the Travel Director provided excellent communication, organisation, and thoughtful care throughout your journey. It is also great to know that the Coach Driver ensured safe and comfortable travel through the Swiss routes. We are glad the itinerary highlights, including Zermatt, Lake Maggiore, Lugano, St. Moritz, and Lucerne, left such a strong impression, and that the overall experience felt well coordinated and enjoyable from start to finish. Thank you again for your recommendation and for choosing to travel with GET. We look forward to welcoming you on your future Country Roads of France journey.
Monday, June 8, 2026
Five Epic National Parks
Trusted Customer
Review date: Sunday, June 7, 2026
Service
The travel specialist booked what we requested.
Vacation
I loved seeing the National Parks and the convenience of having the tour well planned and organized.
Response from Grand European Travel:
Thank you for booking with GET and for sharing your feedback. We are pleased to hear that your Travel Specialist arranged exactly what you requested and that you enjoyed visiting the National Parks. It is also good to know that the well planned and organised itinerary provided convenience and allowed you to focus on the experience. We appreciate your comments and hope to welcome you on another trip in the future.
Monday, June 8, 2026
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