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Britain and Ireland Panorama
Trusted Customer
Review date:
Thursday, July 17, 2025
Response from Grand European Travel:
We are sorry to hear about the conditions of some of the hotels on your trip and will be sure to pass this information along to Trafalgar's Quality Control Team for review. If you would like to contact us for more information please use the link below and we will be happy to answer any other question you may have.
https://landingpages.getours.com/contact-us/
Thursday, July 17, 2025
Trusted Customer
Helpful.
Responsive to our concerns.
Tour was wonderful.
Tour director and driver were great! We had perfect weather, a real plus!
Amazing sights and learned much information about the Canadian Rockies.
All hotels but one were good.Actually room was ok, breakfast was awful.
Booking with GET was great as usual. We have traveled with GE since 1999.
Flights were a horror. Canceled, delayed, rebooked on worst seats and times.
We arrived at our hotel at 1:30am missing the Welcome Dinner and meeting tour director. (American Airline) On the way home we spent the night at o’Hare in a chair. Leaving a day early was ruined, and returned a day late.
Many great memories of actual tour. Thank you.
Review date:
Thursday, July 17, 2025
Response from Grand European Travel:
We are sorry to hear about your flight issues and delays but glad you finally arrived safely and enjoyed your trip. Thak you for being a special part of our GET travel family. We appreciate you!
Thursday, July 17, 2025
Trusted Customer
Got to see so much! The pace was a little fast and would have loved more time in the larger parks
Review date:
Thursday, July 17, 2025
Response from Grand European Travel:
Thank you for your feedback! We are happy you enjoyed the tour overall.
Thursday, July 17, 2025
Phillip Berg
Booking was good. To much reliance on the phone. I like to have paper documents. If you're phone becomes damaged or stolen you're out of luck. My provider doesn't cover out of the country. I would of had to change phone plan.
We had an experienced tour guide. Good balance between guided tours and free time. As a first time traveler I couldn't have asked for better. I will go on future vacations with out the apprehension. Thank you travago.
Review date:
Wednesday, July 16, 2025
Response from Grand European Travel:
Thank you for choosing GET to book your first Guided Vacation. We are so pleased that you enjoyed Scandinavia and look forward to seeing you on another trip very soon!
Thursday, July 17, 2025
William Petti
As expected. No hiccups . Spent most of my booking time online. The Suncoast ground transportation services were awesome.
Great trip! Covered the best of what France had to offer. Weather was hot in the South but turned out pleasant in the North. The optional tours were a little too much and sometimes logistically demanding not to mention the additional cost. The Ibis hotel chain we spent time at was awful with outmoded cramped rooms with inoperable air conditioning. Otherwise, the bus ride was first class and tour guide exceptional.
Review date:
Wednesday, July 16, 2025
Response from Grand European Travel:
Thank you for your detailed review and feedback. We apologize for the conditions at the Ibis Hotel and will share this information with the Tour Operator for immediate review. Thank you for bringing it to our attention.
Thursday, July 17, 2025
Sharon O Brien
Nickos (guide) and Dmitri (driver) were absolutely fabulous.
Booking was easy i just wish you could consistently speak to the same reps at Grand European Travel. Everytime you call you have to explain things over and over to a new person as the previous one was never in or available. I also hate how they make us feel traveling with 3 is a problem. Always told i have to wait to be accepted.
Repeat customers used to get a trinket but we got nothing. We witnessed it on our Ireland tour 2 years ago and our friends got a trinket on their Germany tour but nothing for Greece - bummer
Our trip Best of Greece was absolutely fabulous. We arrived a day early and toured Athens, Plaka, Hadrian's Arch, Temple of Zeus, and changing of the guard that evening and the next morning b4 heading over to the Davani Caravel hotel to meet our tour group. From start to finish Nickos was an absolute phenomenal guide. We loved his knowledge and approachability. A genuine great fellow. Dmitri was just as fabulous. Never did he make us feel unsafe even as he navigated some crazy curvy mountainous roads. All of the restaurants and extra excursions were fantastic (minus cooking class as we did not partake). The main negative we had was Hotel Amalia Nafplio. While it offered beauty and awesome views the Air Conditioning was horrendous. They controlled your room thermostat so the room was always hot and at 2am it was about 90 degrees in the room. I was having breathing issues due to the extreme heat and had to sit in a chair on the balcony til 4am as it was 100% cooler outside than in the room. After touring all day in extreme heat all one wants is to be cool and comfortable in your room and this was completely unacceptable. It was downright disgusting and totally disappointing. All the common areas were hideous too as the temp was unbearable. I give Dmitri and the porters a lot of credit for working with all of our bags in that heat. The other hotels were fabulous (the rooms at least common areas are tough for us spoiled Americans who love our AC). If we did not do the tour we would have never seen 90% of the sites. We loved Nickos and Dmitri - perfect 8 days - but we never got to sit up near the front always in back and twice the very back which was not cool. Second tour did Ireland 2 years ago. Two for two in perfection and recommend to all. Bummer you stopped giving gifts for return travelers - we watched some in Ireland receive a gift and our friends received for their Germany trip but nothing this time and we were looking forward to our first trinket as returning guests but got nothing.
From the tour we took a ferry to Syros and spent an amazing week there, a day trip to Mykonos and then another night in Athens at the Plaka for dinner and drinks. It was a dream come true 17 day vacation
Review date:
Monday, July 14, 2025
Trusted Customer
We have done 15 tours with GE and hav always been pleased with our experience with you.
The tour was spectacular. We loved it. Well paced and covered all the things we wanted to see and then some. Tour director Alex and driver Ted were wonderful. Couldn’t have asked for a better team. They made an already great tour even better.
The only negative was the air travel with American. We were supposed to arrive in Vancouver the day before the tour began but they cancelled a flight so we left the next day and there were so many flight delays we couldn’t check into the hotel until 2AM after missing the welcome dinner. Same on the way home and we had to sleep on Ohare benches to make sure we made a 5AM flight to get us home a day late.
Still, we loved the Canadian Rocky experience and would recommend it.
Can you tell us how to make a claim for the Vancouver hotel room we paid for but never got to use?
Review date:
Monday, July 14, 2025
Gayle Youngblood
Alex was an excellent guide for our Canadian trip! He was not only knowledgeable about the people, places and culture of the specific areas we visited, but went above and beyond to add personal aspects to our trip. He invited camaraderie to a group of complete strangers adding an extra layer of warmth and excitement to the trip.
Alex and our driver, Ted, were prompt at keeping our tours on track, but also took the opportunities to show us beautiful scenery and unexpected stops along the way to as the “icing on the cake” to our adventures!
Many thanks go out to both Alex and Ted for leaving us with lasting memories!
Alex was an excellent guide for our Canadian trip! He was not only knowledgeable about the people, places and culture of the specific areas we visited, but went above and beyond to add personal aspects to our trip. He invited camaraderie to a group of complete strangers adding an extra layer of warmth and excitement to the trip.
Alex and our driver, Ted, were prompt at keeping our tours on track, but also took the opportunities to show us beautiful scenery and unexpected stops along the way to as the “icing on the cake” to our adventures!
Many thanks go out to both Alex and Ted for leaving us with lasting memories!
Review date:
Monday, July 14, 2025
Trusted Customer
Alex great tour guide.
Ted great,driver.
Canadians very nice
Review date:
Monday, July 14, 2025
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