Reviews

Unedited Guest Reviews

2023 Feefo Platinum Award Guest Reviews Light Silver Ds

As you plan your vacation, we invite you to read our guest reviews here.

Our reviews are 100% genuine - unedited, un-curated, and independently managed by Feefo, a global ratings and reviews provider. Feefo extends the Platinum Trusted Service Award to businesses that have achieved the Gold standard for three consecutive years. When you book with us, you'll see how, in 2022, we earned Feefo's prestigious Platinum Trusted Service Award for the 5th year in a row!

Leslee Moore
Sunday, March 19, 2023
Service
The tour manager was excellent. The group was large & he was a ten!
Response from Grand European Travel:
That is so fantastic to hear. Thank you for taking the time to share your experience.
Tuesday, March 28, 2023
Vacation
Michael Tour Manager was a ten. The group was large and he did great!
Emil Kucirek
Sunday, March 19, 2023
Service
Great purchase process, guide, hotels and meals. Thorough explanations during travel times and very good local guide knowledge.
Vacation
No snafus! Just what you want out of the country.
William Gross
Monday, March 13, 2023
Service
Quick, easy and answered all my questions. No snags whatsoever.
Vacation
The trip of a lifetime. Our guide was outstanding and the itinerary was perfect
Trusted Customer
Saturday, February 25, 2023
Service
GET does a great job; however, when INSIGHT cancelled its Jan. Spain/Portugal tour (and which I had fully paid), GET put me on a Trafalger tour w/o checking with me first - it was a bait and switch situation to which I take acception. GET's justification was that it would cost me less money (disregarding that it was a different tour and didn't include Barcelona). At my request, GET reworked my tour w/INSIGHT for February - it still cost me an additional $50 - and that additional cost was originally over $550 over the Janurary tour and the published tour cost for February. GET had to take direct action to resolve at least $500 of this overcost to me. If I had not already paid for the entire trip for January, I might not have been so miffed.
Vacation
The tour lived up to the name of the tour company INSIGHT - for indeed this was a most INSIGHTFUL tour. The tour director and coach driver were superb in every respect - plus some Both went way out of their way to ensure a safe, interesting, joyful, learning experience. I cannot produce enough positive adjectives to describe their professional and accommodate spirit.
Trusted Customer
Friday, February 24, 2023
Service
Fairly easy to book travel with GET. Agents are friendly and responsive. It could be a bit clearer about what the travel insurance covers and what it doesn't, though. I've traveled multiple times using GET and have not been too happy with the travel insurance and changes made by GET, though. These changes made not by me but travel agency were not all covered. So a bit disappointed.
Vacation
What an amazing trip to Greece! We couldn't think of a more enjoyable vacation, the sites were unbelievable, excellent food, great hotels, and our guide was fun and engaging! Put this on your bucket list.
Jeanne Breen
Monday, February 20, 2023
Service
We had the worlds best guide in Egypt, Akram, was so knowledgeable. He answered every question we all had immediately. He got us to every sight early before the crowds. He knew all the people at the sights and they liked him too. We asked for some local experiences and he did those for us. He even joined us in the lounge to play games with us. We invited him to come visit and we were not the only ones to do that and we meant it.
Vacation
The people handled everything easily for us.
Trusted Customer
Tuesday, February 14, 2023
Service
Wonderful!! Easy and received great tips and travel advice.
Vacation
Sasha was incredible. We had so much fun and made great friends. This is the best way to travel!
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