Sunday, November 24, 2019
I ask a lot of questions. I have asthma and I know real cold I cannot handle, I was told weather was ok this time of year! we got left in an open market in freezing temperature! The bus did not pick us up. Had to walk a long distance from that point. My trip was awful. I got asthma up all not did not get to finish the next trip. I was only told what they wanted to hear to get me to book, I would of done fine in warmer months, Get to Ireland and to local manger told me this is no tome to travel, TO cold not unless you like the cold and rain... I cannot not handle the cold and rain, In UK,, no support from guide - hotels rooms with no heat at all- changing hotels night to night, the UK excursion went fair but not there for the support with the hotels as we needed , one night at the High Tower no heat at all in the room . Just in the halls, I had to sleep in 2 pair of pants, 2 shirts. coat and scarf. I was still cold. the bath room was even to old to take a shower in, tried to get help from the hotel and they never came, I WILL NEVER TRAVEL WITH THIS COMPANY AGAIN. NEVER AND I HOPE NONE OF MY FRIENDS THAT TRAVEL A LOT. I was Greatly MISGUIDED! I USED MY LAST TRIP FUND FOR A HORRIBLE EXPERIENCE.
Response from Grand European Travel:
We are sorry to hear about your struggles and your decision to leave the tour early. While we have no control over the weather, it sounds as if there were some areas that we could have improved upon and for that we are truly sorry.
Tuesday, November 26, 2019