Trusted, Transparent Guest Reviews

Feefo awards are based purely on real customer feedback. Excellence in customer service is not just a goal at GET, it is our daily commitment. These awards represent the ultimate vote of confidence from our guests, and we are incredibly grateful for their trust and feedback.

The GET Team has earned the Feefo Gold Trusted Service Award for ten consecutive years, reflecting consistently high guest ratings of 4.5 or above.

Your GET Team of Travel Specialists has earned the Feefo Platinum Trusted Service Award for the past six years, a prestigious recognition given to businesses that consistently maintain Gold-level service ratings year after year.

In 2024, the GET Team was proud to be among Feefo’s inaugural recipients of the 10 Years of Excellence Award, recognizing a full decade of consistent service performance and exceptional guest experiences.

Britain and Ireland Highlights

Trusted Customer

Review date: Wednesday, September 30, 2026

Service

All aspects of the tour were explained and all transportation was provided. We had no difficulty with our airline arrangements or airport transfers to and from Heathrow.

Vacation

Excellent tour guide, Helen Aldrich, and phenomenal coach driver, Katherine, with Trafalgar. We would definitely book our next vacation to the UK with G.E.T.

Highlights of France

Daniel Langan

Review date: Wednesday, September 30, 2026

Service

Went fine, a little hurried.

Vacation

I enjoyed my trip, it met my expectations. Bruno was an excellent tour director, and Yanise was a skilled driver. Time allotted for most stops was good. I would have liked more time in big cities of Lyon and Bordeaux. Included dinners took two hours to complete when I would have preferred more time to explore. Would be better mixing coach assignments. I was always near the same coughing woman, and a crude gal with an annoying deep voice. Coach bathroom was almost impossible to fit in. Some hotels were far from city centers, but the full breakfast options were very good each stop . The trip was a great experience, followed by 4 days in Paris with my daughter.

Northern Spain

Trusted Customer

Review date: Wednesday, September 30, 2026

Service

Our travel director, Maite Martin was so entertaining, very knowledgeable and passionate. She really cares about the people and loves her job. Patient and very accommodating.

Vacation

Loved the places we visited. Rich history, architecture was out of this world. To see it in person was mind blowing. Our guide, Maite Martin and driver, Nuno Gomes were so amazing. They really care about the travelers, safety and always on time.

Irish Experience

Trusted Customer

Review date: Wednesday, September 30, 2026

Service

Online booking with no problem.

Vacation

It was a lovely trip. Our tour director and coach driver were both very engaging, knowledgeable, and professional. The scenery, history, and food surpassed our expectations! Of particularinterest were Belfast in Northern Ireland and learning about "the troubles" from people who had lived through the conflict between England and Ireland, also Blarney Castle and the Gardens (including the poison and carnivorous plants), and several beautiful drives, abbeys and small towns. Unfortunately, several people had respiratory ilnnesses (colds? Covid?) while on the trip which spread throughout the bus. A suggestion is to make clear that there is hand sanitizier on the coach and to provide masks in case of illness.

Best of Germany

Trusted Customer

Review date: Wednesday, September 30, 2026

Service

Convenient . Helpful. Accurate information .timely and helpful

Vacation

The travel guide and bus driver were fabulous!

Greek Island Hopper

Trusted Customer

Review date: Tuesday, September 29, 2026

Service

Just needed to ask about trips to the country we wanted to travel to and different options were presented

Vacation

The trip has enough free time and options to make it easy to customize it to fit your needs and desires. The tour director was very easy to work with and understand.

Treasures of the Balkans

Thomas Stout

Review date: Tuesday, September 29, 2026

Service

Easy peasy! Took no time at all. There was one glitch. our airport transfers. We requested them, but they were deleted. We were told GET didn't have our flight information. However, no one followed up to request our flight information. We then were able to rebook the transfers when we received our final documents two weeks before the tour, but my nly the arrival transfer wasboked, not the departure transfer. We didn't discover that additional mix up until midway through the tour.

Vacation

Overall, the trip was very good. Our tour guide Steve, and our bus driver Dejan were exceptional in so many ways. They are a true asset to Insight Vacations. The hotels fell into a wide range from excellent to poor. We would suggest omiting the overnight in Veliko Tarnovo as the hotel was far below acceptable standards for Insight. The restaurants were very good to fair. Same with the local tour guides. The border crossings were very challenging for Steve and Dejan, but they were up to it and got us through. There was a great mix of guests on the tour, from a variety of countries, and that made the tour more interesting and enjoyable. The tour was more educational than we anticipated, however, we very much enjoyed that aspect. It was very enlightening, and our tour director, Steve should be commended for this enriching experience. The sights in the cities and the country views were wonderful. The stay in Budva was memorable, and Dubrovnik was a bucket list check for us, we loved them both very much. One significant issue that arose during the trip was a spreading virus. One person started the tour with the virus and it eventually spread to a significant number of the tour guests. We believe the daily rotation of the passenger seating on the bus abetted the spread of the virus. We booked the cruise in Budva, but my wife became too ill to take it and she had to cancel. We were told we would be reimbursed for the cost of her excursion. To date, we have not been reimbursed. All n all, a very good tour.

Italian Holiday

Joan Schuler

Review date: Monday, September 28, 2026

Service

Our travel specialist was Excellant & spot on with all details.

Vacation

Our Italian Holiday tour was simply “Dynamic” as our tour guide Martin would put it. Everyday was carefully organized by Martin without a hiccup. Breakfasts were magnificent and filling. Days were busy but also plenty of time for an afternoon aperosprizt & lunch. The accomendations were clean & comfy. Did wish for instructions in hotel bathrooms. Gianni our bus driver was wonderful and helpful. I can t think of anything. negative about this memorable trip! GET Tours was terrific in securing all the arrangements.

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