Unedited Guest Reviews

Unedited Guest Reviews

Our reviews are 100% genuine - unedited, un-curated, and independently managed by Feefo, a global ratings and reviews provider. Feefo Award's are decided based on the ratings they receive from their customers.

Winners of the Platinum Service Award have received a Gold Badge for three years running (our Team has won a Platinum Service Award for 6 years in a row!)

In 2024, we were the first ever winners of the Trusted Service Award, 10 Years of Excellence. This exclusive award recognizes our consistent service performance, customer interaction and engagement for an entire decade

Trusted Customer
Review date: Monday, October 21, 2024
Service
The first person found flights that were so inconvenient and pricey. If I would have known we would arrive back to the airport at 3:30 I would’ve kept my original flight and not had to stay an extra day. Details details details they matter. Everyone else made their flight including the tour director and so could have we. I liked the special speakers. I liked the history.
Vacation
Great weather. Would like detailed information sooner. On the Washington mall we had limited time so I would have liked to focus on my area of interest. I didn’t know what was available and what time would be allowed. When I called I was told the first night would be a buffet so if I was a little late it would be fine. No buffet not even enough small bites for everyone.
National Park Wonders Black Hills PowWow
Trusted Customer
Review date: Monday, October 21, 2024
Service
Vacation
Accommodations were OK as was the food. Nothing was really outstanding. I wouldn't recommend your company to any future prospects who might be wanting to go on this tour with.
Trusted Customer
Review date: Monday, October 21, 2024
Service
Vacation
I really liked Erin, our tour director. She was very knowledgeable about all things Greece.
Linda St Cyr
Review date: Sunday, October 20, 2024
Service
Customer Service was excellent. She was very thorough and followed up with me through the planning process.
Vacation
While overall the trip was great, there were times if we didn't choose to participate in an excursion, we were stuck waiting on the coach because there were no alternative options. We met a lot of nice people from all over the world and our tour director, Sven, along with the local experts were very informative. I was disappointed that the Sistine Chapel and the inside of the Coliseum were not part of the tour. I feel that we missed out on those sights.
Diana Meale
Review date: Sunday, October 20, 2024
Service
HE WAS COURTEOUS AND EFFICIENT. BUT I WISH HE WOULD HAVE REACHED OUT TO US MORE, SINCE HE KNEW WE WERE NERVOUS ABOUT THE TOUR. DIDN'T HEAR FROM HIM FOR MANY MONTHS.
Vacation
I HAVE TO TYPE WITH ONE HAND BECAUSE I BROKE MY ELBOW IN F LORENCE, ITALY, AND HAD XRAYS AND MED CARE IN ROME. NO COMPLAINTS ABOUT MY CARE AND ATTENTION/CARE FROM OUR TRAVEL DIRECTOR, JACQUILINE STARK. MY HUSBAND AND I GREATLY ENJOYED THE BEAUTIFUL SITES AND MEMORIES MADE, BUT SHOULD HAVE TAKEN A TRIP LIKE THIS WHEN MUCH YOUNGER. (WE ARE IN OUR MID-70'S.) ALL THE WALKING AND USE OF TECHNOLOGY WAS OVERWHELMING FOR US. WE GOT LOST 2 TIMES AND HELD UP THE COACH'S DEPARTURE TIMES. THE BEAUTIFUL HOTEL IN LONDON HAD SO MANY MODERN TOUCHES, WE HAD PROBLEMS IN SEVERAL WAYS (PRIMARILY WITH LIGHTING). MY HUSBAND BECAME FURIOUS ABOUT DIFFERENT ASPECTS OF MANY OF THE HOTELS. MOST OF THE HOTELS HAD SINKS THAT DRAINED VERY SLOWLY. HOTELS WERE LOVELY THOUGH. THE LAST BAGGED BREAKFAST WE WERE GIVEN -- ROME? -- WAS QUITE PITIFUL. WE WERE VERY PLEASED WITH THE EFFICIENCY AND KNOWLEDGE OF JACQUI STARK. ALSO OUR DRIVER, PIERLUIGI, WAS TOP NOTCH. OUR FELLOW TRAVELLORS WERE ALL VERY KIND AND HELPFUL. IT WAS A SHAME THAT SO MANY CAME DOWN WITH HORRIBLE COLDS, INCLUDING MY HUSBAND. IT WAS GREAT THAT WE HAD PERKS THAT ONLY A TOUR COULD PROVIDE, SUCH AS ENTERING BUILDINGS AHEAD OF MANY TOURISTS. IT'S SUCH A RUSHED TOUR, WITH A LACK OF SLEEP/REST FOR US, BUT WE KNEW IT WAS WHAT WE SIGNED UP FOR. FASCINATING ADVENTURE WE'LL ALWAYS TREASURE!
Patricia Mcfadden
Review date: Sunday, October 20, 2024
Service
Easy , our 5th trip with GET. Staff exceeded expectations. Every facet of trip was above and beyond!
Vacation
Our vacation (of a lifetime) was perfect in every respect. Your pre-trip communications were greatly appreciated. The most impressive aspects of our Insight vacation to Egypt were our two guides who were knowledgeable, punctual, kind, brilliantly informative with just the right amount of info: Adel and Muhammad. Our drivers, directors, hotel staff, Nile Cruise staff went out of their way to make us feel welcome and comfortable at all times in every situation. The food on Nile Cruise ship “the Miriam” was beautifully presented and delicious. All the soups, fruits and vegetables, cheeses, meats, fishes, breads, croissants, pastries, salads, desserts, coffees, teas, beer and wine you would want!! All excursion details were well thought out and exceeded expectations. So happy we went to Abu Simbel. We recommend this trip “Wonders of Egypt” to anyone who loves history and has always wanted to go to Egypt. We went a day early to Cairo to fit in a little Relaxation after the long trip - recommend this!! The Cairo Marriott was a former palace renovated to be a first class hotel with a Beautiful Pool, casino and 11 restaurants! I could go on but I’ll leave A little to your imagination! P.S. - We felt safe every minute of our trip! Would go back!
Jean Bailey
Review date: Sunday, October 20, 2024
Service
Zach was prompt and helpful in answering my questions.
Vacation
The staff overall were professional and attentive. Andrea in housekeeping was lovely. The excursions were well organized and informative. The Illumination experience was amazing. Really enjoyed Can Can and the 70’s party was fun. The food in general was OK although when appetizers were passed they were sub par. The shells were cold and hard. For prospective travelers who are not wine enthusiasts I would recommend a different cruise.
Trusted Customer
Review date: Sunday, October 20, 2024
Service
My sister was the point of contact with the travel specialist. Information was sent to her and she disseminated to her fellow travelers.
Vacation
The trip was executed to perfection. Our guide was very knowledgeable. Schedules were kept and we saw five countries in eight days.
Trusted Customer
Review date: Sunday, October 20, 2024
Service
The agents were very efficient and easy to work with.
Vacation
It was a great trip that covered a lot of countries. It was a bit too fast paced and didn’t leave enough time to explore or have much free time.
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