Unedited Guest Reviews

Unedited Guest Reviews

Our reviews are 100% genuine - unedited, un-curated, and independently managed by Feefo, a global ratings and reviews provider. Feefo Award's are decided based on the ratings they receive from their customers.

Winners of the Platinum Service Award have received a Gold Badge for three years running (our Team has won a Platinum Service Award for 6 years in a row!)

In 2024, we were the first ever winners of the Trusted Service Award, 10 Years of Excellence. This exclusive award recognizes our consistent service performance, customer interaction and engagement for an entire decade

Trusted Customer
Review date: Friday, July 11, 2025
Service
All details were handled well with responsive emails. Friendly and professional staff. My AARP discount didn't get applied. I also requested a plane seat with more leg room and thought I paid more for that type of seating in the eqivalent of delta comfort plus or premium economy. I'm not sure if my poor seat had to do with later booking or due to problems with the tap portugal app. I ended up with a seat in front of the bathrooms with no ability to recline. Lesson learned to call and verify on my part.
Vacation
Well organized, wonderful travel director and driver with Trafalgar. Local specialists and tour stops very unique for each region with time to explore. Like having the optional activities to join or not.
Beth Clinton
Review date: Thursday, July 10, 2025
Service
Vacation
Trafalgar is an excellent travel company, their travel directors and drivers are kind, courteous and professional.
Trusted Customer
Review date: Wednesday, July 9, 2025
Service
Very professional and always available to answer questions. Suggestions were right on the money! Would definitely do a group tour again…
Vacation
Wonderful tour! Travel Director (Nikki) was extremely knowledgeable and organized. Good balance between guided tours and independent time. My only regret is that I didn’t keep a diary to review each day!!
Highlights of Ireland and Scotland
Susan Knowles Berry
Review date: Tuesday, July 8, 2025
Service
She was great.
Vacation
It was wonderful. Great tour director and bus drivers.
Delightful Danube & Prague (BUD-PRG) 25
Arthur Hilson
Review date: Tuesday, July 8, 2025
Service
Making reservations for my son and daughter in law, and for my travel buddy and me was quite easy. Our Specialist was knowledgeable and worked hard to get each of us what we wanted from the trip.
Vacation
The river cruise was beyond excellent. The stateroom was small but certainly large enough. Good storage space. The excursions were very good. Fantastic local guides.
Highlights of Ireland and Scotland
Joan James
Review date: Tuesday, July 8, 2025
Service
Dorothy was very helpful along with Jake.
Vacation
Great tour director and bus driver. Maybe a little too long on the bus and not enough time in certain areas, but we understand we were on a schedule.
James Bailey
Review date: Tuesday, July 8, 2025
Service
Really smooth. Everything fell into place just like our 2023 trip to Northern Spain. Food excellent. Trip really enjoyable!!
Response from Grand European Travel:
Thank you for trusting us to plan your family trip for a second time. We are so pleased that you all enjoyed Portugal and everything went smoothly for your entire group. Where to next?
Tuesday, July 8, 2025
Vacation
Super trip. Nino was a great guide. Would be glad to do another trip with him.
Garey Nelms
Review date: Monday, July 7, 2025
Service
Was mostly clear and concise. Airport transfer wasn't as smooth as we would of liked but Airline delay was root cause
Vacation
Mostly very good. Didn't get to see as much of London as we would have liked such as Big Ben. There were a few times when directions were not clear but not to entirely say it was on insight . Tour Director and Driver(s) were very good and helpful. Would I recommend it? Yes.
Linda Vomaske
Review date: Sunday, July 6, 2025
Service
He was great! He took his time with me, explained all my options, including discounts, prepaid gratuities, etc. I especially appreciated that I could fly RT direct to Zurich from Denver. That makes all the difference!
Vacation
I loved this trip. Our Tour Director was one of the best I have traveled with. This was my seventh trip with Trafalgar and Dr. Q was exceptional. I enjoyed all the history and cultural differences as well as the beautiful countryside, Alps and lakes. The different modes of transportation gave us a different perspective on what we saw and experienced. I would definitely travel to Switzerland again. (I especially liked that I could fly RT nonstop into Zurich from Denver.)
See More Reviews
Back to Top