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Trusted, Transparent Guest Reviews

Feefo awards are based purely on real customer feedback. Excellence in customer service is not just a goal at GET, it is our daily commitment. These awards represent the ultimate vote of confidence from our guests, and we are incredibly grateful for their trust and feedback.

The GET Team has earned the Feefo Gold Trusted Service Award for ten consecutive years, reflecting consistently high guest ratings of 4.5 or above.

The GET Team has earned the Feefo Gold Trusted Service Award for ten consecutive years, reflecting consistently high guest ratings of 4.5 or above.

Your GET Team of Travel Specialists has earned the Feefo Platinum Trusted Service Award for the past six years, a prestigious recognition given to businesses that consistently maintain Gold-level service ratings year after year.

Your GET Team of Travel Specialists has earned the Feefo Platinum Trusted Service Award for the past six years, a prestigious recognition given to businesses that consistently maintain Gold-level service ratings year after year.

In 2024, the GET Team was proud to be among Feefo’s inaugural recipients of the 10 Years of Excellence Award, recognizing a full decade of consistent service performance and exceptional guest experiences.

In 2024, the GET Team was proud to be among Feefo’s inaugural recipients of the 10 Years of Excellence Award, recognizing a full decade of consistent service performance and exceptional guest experiences.

Best of Britain
Trusted Customer
Review date: Wednesday, June 3, 2026
Service
Very helpful with questions.
Vacation
We saw many interesting places. There was ALOT of time riding the bus each day, anywhere from 3-6 hours.
Highlights of France
Trusted Customer
Review date: Monday, June 1, 2026
Vacation
The schedule was good. My wife made the arrangements. I usually pick more expensive tours as I prefer nicer hotels and at 75 not having to lug my bags up and down or waiting 20 minutes for an elevator. I did like the itinerary and the local guides.. Especially Carol who did the tour of the chateaus in the Loire.
Northern Spain End Barcelona
Mike K
Review date: Monday, June 1, 2026
Service
My booking experience with this travel agent was excellent from start to finish. Every step of the process was handled with professionalism, clarity, and genuine care. Communication was prompt and helpful, and all of my questions were answered thoroughly, making the entire experience smooth and stress‑free.
Vacation
This Northern Spain adventure was a masterclass in variety: royal capitals, medieval towns, coastal gems, spiritual centers, and modern masterpieces. Each destination added its own chapter to a trip that felt both expansive and deeply personal. Experiences include journeys that blended history, scenery, culture, and charm - Northern Spain (with a touch of France) delivers an experience I will remember for a lifetime. Our tour director Sonia Santos was remarkable, whose professionalism, warmth, and expertise elevated every moment of the trip.
Best of Switzerland
Trusted Customer
Review date: Sunday, May 31, 2026
Service
In booking the trip at the beginning I was very happy with the service all the way throughInth
Vacation
I've been a lot of trips and this one was another good one. The weather turned out great as I'm a photo nut and you need great weather. I was a bit iffy about a bus trip as you really don't get a lot of good pictures riding on a bus. I loved the country and glad I went but there was a lot of walking and long bus rides many I think of the high and windy roads
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Costa Rica Nature Adventure
Christine Paolucci
Review date: Sunday, May 31, 2026
Vacation
This is my favorite trip ive taken with Trafalgar. The Destination Latin America team was meticulous in their attention to detail and support of their tour group. They were knowledgeable and friendly and made sure everyone had a great experience.
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Highlights of Eastern Europe
Linda Griffin
Review date: Sunday, May 31, 2026
Service
I wasn't sure about booking this trip, but the agent was very understanding and patient while I decided what to do. The only problem was I wanted to come to Vienna early since the trip did not include seeing much of Vienna. I thought I would get a good rate on staying at the same hotel, but that was not the case, so I booked another hotel.
Vacation
The trip was excellent. The travel guide and bus driver were friendly, informative, and took care of everyone in the group. This was the first time I have planned a land tour so I am happy it turned out so well.
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Tastes of Southern Australia
Linda Kerrigan
Review date: Sunday, May 31, 2026
Vacation
The tour was well planned and executed. The guide Dave and the bus driver Ash were outstanding.
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Scenic Scandinavia and its Fjords
Marion Schaal
Review date: Saturday, May 30, 2026
Service
Easy. Rebecca was helpful and answered initial questions
Vacation
Terrific travel director & bus driver. Saw everything that was planned. Due to hotel related strike, adjustments were made that truly did not impact our stay.
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London Explorer
Joan Julius
Review date: Friday, May 29, 2026
Service
The first agent tried to book me with less than hour to change planes. I called back and spoke to another agent who agreed it was not enough time. He found a better connection for me.
Vacation
All was good and as described. Tour guide and bus driver were very good and attentive, always making sure everyone was counted present. I know other tour agencies stopped sending out name list and name tags. I personally like the name tags. They serve as name reminder and easier to keep tabs with others in your group if you happen to get slightly distracter while on the move. It aides to find the group when they have started to move on. Many of us on your tours are older and do well, but I like name tags.
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