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Contrasts of Australia and New Zealand
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Contrasts of Australia and New Zealand
Operated by: Trafalgar
0 Days
NOV 2021 - MAR 2022
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Reviews
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James Mackenzie
They answered my questions about the tour. Worked out payment schedules to suit our finances.
Great tour directors on both tours. We would have preferred a smaller tour group, but the tour directors handled everything just fine.
Monday, December 9, 2019
Response from Grand European Travel:
We are so happy that you enjoyed your trip. Thank you for taking the time to write.
Thursday, December 12, 2019
Trusted Customer
Responded quickly to questions, very helpful with flights (made sure our Global Entry Numbers were submitted), had useful advice for the trip.
The Australian portion of the trip was very good. Our travel director was very knowledgeable and helpful, and there weren't too many people booked on the trip. Optional experiences were also good.
There were way too many people on the New Zealand portion of the trip and the day we flew to New Zealand was horrible. We spent the entire day waiting or traveling. We had to leave at 5:30 to pick up another group of tourists at a different hotel and ended up waiting forever at the airport for some of the others. Although our experiences in New Zealand were wonderful and the travel director was helpful, he talked WAY too much on the coach. Information about the country, it's people, plants, animals, landscape, etc. is VERY much appreciated, but jokes and personal information are not, nor were we interested in watching commercials. The sound system on the coach was way too loud and there was no way to tune them or the travel director out. Fewer people and less talk would have made the experience much more enjoyable.
Both countries are amazing and we are glad we went.
Monday, April 1, 2019
Response from Grand European Travel:
Thank you so much for the detailed feedback. We will be sure to share your comments with the Quality Control team at Trafalgar and ask for immediate improvement. We are glad to see that you enjoyed both countries despite the issues you encountered.
Tuesday, April 2, 2019
Ahsanuddin Ansari
Very helpful, took care of all the details, provided detailed and complete documents. Had to change my departure day due to bad weather and flight delays. Worked with me to make sure I had the right connections and all flights were confirmed. Notified the Tour Director in Australia that my wife and I will be joining the group a day late.
Felt a little too pricy since didn't realize that the airfare within Australia/New Zealand were not included in the advertised price, which probably was just the land tour price. A little misleading.
Sunday, March 3, 2019
Response from Grand European Travel:
We are sorry to hear about your weather delay, but glad to see that you arrived safely and were able to join the group and enjoy the rest of your trip.
Monday, March 4, 2019
Jack Jimenez
the guides were good-Marty was flatout outstanding in every way. The accomadations and food were very good We saw a lot . I would recommend Get to everyone.
excellent in all ways - highly recommend
Sunday, June 10, 2018
Trusted Customer
Guides were courteous, knowledgeable and very professional.
Outstanding. Will travel with your organization again.
Friday, May 18, 2018
Louise Sincaglia
Very helpful. answered every question making you feel very comfortable.
The trip was well planned and covered everything I wanted to see.
Thursday, April 26, 2018
Cheryl Huffman
The experiences Trafalger put together on this trip were wide and varying. Guides were excellent (Australia) and good (New Zealand).
For the price, I expected a smaller (30-35) group. A FULL bus load, matched with the time of year (i.e. Chinese New Year) ensured CROWDS in every venue we traveled.
Sunday, March 18, 2018
Dorothy Englund
THE HOTELS, FOOD, PLACES I VISITED WERE EXCEL;ENT. I ENJOYED THE OTHER EOPLE ON THE TOUR. THEY WERE FRIENDLY AND INCLUDED MEISINCE I WAS TRAVELING ALONE. THE TOUR GUIDES WERE KNOWLEDGABLE AND HELPFUL ESPECIALLY ALAN. IT WAS A GREAT TRIP AND I AM GLAD I WENT. IT WAS THE TRIP OF A LIFETIME BECAUSE I WILL NEVER GO AGAIN.
I LIKED NEW ZEALAND THE BEST.
Thursday, April 20, 2017
Trusted Customer
Booking process was easy.
Had 2 great guides, Kyle and Marti. Hotels and excursions were all excellent.
Friday, July 29, 2016
Trusted Customer
I was traveling alone. When I met the "GET" group in Auxland. NZ, I was the ONLY person from that group. No one ever informed me of that before I left.
The hotels, except the Four Points in Sydney were way nicer than I anticipated. The Treafalgar tour guide in Auatrlia was very good. How did i ever end up with agroupd named Big Journey and AAT Kings?
Sunday, March 6, 2016
Response from Grand European Travel:
This trip was operated by our sister company Trafalgar Tours/AAT Kings. We do try to be clear in our brochure, payment receipts and travel documents and arrival instructions, highlighting the operating company. If we did not communicate this properly to you, please accept our apologies.
Grand European Travel
Tuesday, March 8, 2016
