Before You Book

Croatia Couple Eating Meal Romantic Expert

Before you book your tour, it’s likely you will have a number of questions about what to expect when you travel with us. We have included our most frequently asked questions below to give you total peace of mind and assurance before you book your next vacation with us.

We make traveling easy and hassle free

We make traveling easy and hassle free

Flexible booking: 30-day deposit refund guarantee + no change fees 
See flexible booking terms >

Flexible booking: 30-day deposit refund guarantee + no change fees 
See flexible booking terms >

#1 in Wellbeing: Industry leading 3-step wellbeing protocols
Learn more >

#1 in Wellbeing: Industry leading 3-step wellbeing protocols
Learn more >

Current Entry Requirements: Check your destination
View Entry Guide >

Current Entry Requirements: Check your destination
View Entry Guide >

Worry-free travel

Worldwide

Even in these uncertain times, we give you the assurance that you can still travel and explore the world with confidence.

From dreaming, to planning, to booking, we’re with you every step of the way. In response to the changed world, we’ve elevated our wellbeing protocols and also offer you flexible and risk-free booking terms. What hasn’t changed, is the fact that you’ll still enjoy the same ease of having everything taken care of, combined with the rich and unique local travel experiences.

We understand your concerns and you can see here all the steps we’ve taken to give you peace of mind for your worries, so that you can travel without a worry in the world and have the most amazing time.

You can check the latest COVID-19 travel regulations, quarantine policies and border statuses for destinations around the world here

Other people on a tour

Worldwide

The beauty of taking a guided vacation with us is you’ll have the opportunity to meet and travel with people from all over the globe.

If you travel on a classic tour or small group tour, the number of guests will always adhere to the local guidelines of the places we travel, and we will continue to adapt to regulation changes from health authorities and local governments. When there are no formal guidelines, standard travel groups will operate. Our small groups are a maximum of 29 guests or less (22 for Australia and New Zealand), and our Classic tours are as follows:

Europe tours: An average of 40 to 45 guests

United States, Canada tours: A maximum of 52 guests

Australia and New Zealand tours: A maximum of 50 guests

Asia tours: A maximum of 28 guests

Africa tours: A maximum of 20 guests

Latin America tours: A maximum of 40 to 45 guests

Free time

Worldwide

Each itinerary offers the perfect balance of downtime and discoveries. We also give you the opportunity to tailor your trip with Optional Experiences. You might choose to enjoy some of the best seats in the house at the world-famous Moulin Rouge in Paris, or maybe take a magical early-morning balloon ride over the Napa Valley.

Our At Leisure trips offer a more relaxed pace, with later starts and longer stays in each place.

Transport

Europe, North & South America, Australia & New Zealand tours

We pride ourselves on having the finest fleet of fuel-efficient, fully air-conditioned coaches – all with reclining seats and onboard restrooms. The high vantage point from your coach’s window means you can take in all the glorious scenery, whether it’s a vast rural landscape or an urban city center. We also have onboard Wi-Fi.

Africa & Asia tours

Africa and Asia tour vehicles do not have Wi-Fi on board. On Asia tours, there are no onboard restrooms.

If you travel on a classic tour or small group tour, the number of guests will always adhere to the local guidelines of the places we travel, and we will continue to adapt to regulation changes from health authorities and local governments. When there are no formal guidelines, standard travel groups will operate. Our small groups are a maximum of 29 guests or less (22 for Australia and New Zealand), and our Classic tours are as follows:

Europe tours: An average of 40 to 45 guests 
United States, Canada tours: A maximum of 52 guests 
Australia and New Zealand tours: A maximum of 50 guests 
Asia tours: A maximum of 26 guests.
Africa tours: A maximum of 20 guests

Trips will operate with a number of empty seats to allow for extra physical distancing. Adapting to the right size groups, based on government distancing requirements, you can rest assured that you will travel in the comfort of your own personal space. Have peace of mind that all of the experiences, hotels, and restaurants you’ll enjoy on your trip have been vetted to ensure they adhere to social distancing and hygiene guidelines.

Your Travel Director

Worldwide

Our Travel Directors come from a variety of backgrounds, but they all share a passion for travel and their home countries. These experienced professionals show you what the guidebooks can’t – a true insider’s perspective of each destination. Each Travel Director has been through a bespoke training program and many have at least five years’ experience under their belt.

Group tour booking & single traveler supplement

Worldwide

We take the hassle out of booking a group vacation with a variety of options and great benefits when you travel together with nine or more people. Contact your our team of Travel Specialists at 1-866-847-3858 for more information.

Europe, North & South America, Australia & New Zealand tours

If you prefer the privacy of your own room, you can opt for our single supplement. The cost will depend on your trip and can be found in the pricing section of the itinerary. On many of our trips, we offer discounts on the standard single supplement. If you’d rather not incur the additional expense, consider our single traveler room share option. We’ll accommodate you with a fellow guest of the same gender, on a twin-bed basis.

Africa & Asia tours

Single traveler room share is not available on our Africa & Asia tours.

Responsible travel

Worldwide

GET is a founding partner of the TreadRight Foundation, a not-for-profit organization established in 2008. So far, the charity has donated more than $2 million to help underprivileged communities and support sustainable tourism around the world.

Payment options

Worldwide

We accept credit/debit card payments (Visa, MasterCard, American Express) and PayPal.

Finance your reservation and spread the cost of your vacation into easy monthly payments using our partner Uplift. Pay monthly to finance your dream vacation. Learn more.

Special requests

Worldwide

We can accommodate guests who are vegetarian and can assist with diabetic, gluten-free and other medically-recommended diets. Please advise us at time of booking. Unfortunately, we’re unable to supply meals in accordance with strict religious requirements.

We can’t provide salt-free, Kosher, Halal, requests for specific dietary supplements such as soy milk and high protein or low-carb meals.

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